4. Registration and Tech-support

4-1. How to Register

We highly recommend to register yourself as our customer through our on-line registration.

1. On the Internet, access our site (http://www.ratocsystems.com/english/ )

2.Follow window menu guide to register.

3.Fill out and submit the registration form.

4-2. Software Update and Support

-Driver Update -

The latest driver or utility software are subject to change for improvement or bug fix. You can download the latest version from our web site. (http://www.ratocsystems.com/english/ )

-Technical Support -

You can get a Tech support from RATOC at the following. (Open Monday - Friday, 9:30A.M. to 5:00P.M(PST))

RATOC Systems International,Inc. Tech support

Address: 1933 O’Toole Avenue Suite A109

 

SanJose, CA 95131, U.S.A.

Phone : (408)955-9400

Fax

: (408)955-9402

E-mail

: int-support@rexpccard.co.jp

Web

: http://www.ratocsystems.com/english/

NOTE:

Please include the following information to help us to assist you in the event of a problem:

•Our product name, serial number, and product description

•Host Computer Name, OS version

•Driver version

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