12
TROUBLESHOOTING GUIDE
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a
working outlet?
— Is the Phone-in-Use light on?
— Is the telephone line cord connected to the
base unit and the wall jack?
• Connect another phone to the same jack. The
problem might be your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged.
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK
button? Did the Phone-in-Use light come on? You
may need to charge the battery.
• Reset the security code by placing the handset in
the base for about 20 seconds.
Dial tone is OK, but can’t dial out • Make sure the TONE/PULSE switch on the base is
correctly set.
Handset does not ring • You may have too many extension phones on your
line. Try unplugging some phones.
You experience static, noise • Move closer to the base (the handset might be out
or fading in and out of range).
• Does the the base need to be relocated? Make sure
the base is not plugged into an outlet with another
household appliance.
• Charge the battery.
Unit beeps • Place the handset in the base for 20 seconds. If it
still beeps, charge the battery for 12 hours.
• Clean the charging contacts on the handset and
base with a soft cloth or an eraser.
• See solutions for “No dial tone.”
• Replace the battery.