RCA 27930/31 Headset and Belt Clip Operation Causes of Poor Reception, Troubleshooting Tips, Mute

DIALING A CALLER ID NUMBER

1.	Make sure the phone is OFF (not in talk mode).
2.	Use the CID review (up or down arrow) buttons to
	display the desired Caller ID record.

STORING A REDIAL NUMBER

1.	Make sure the phone is OFF (not in talk mode). .
2.	Press the mem button.

HEADSET AND BELT CLIP

OPERATION

CAUSES OF POOR RECEPTION

• Aluminum siding.

• Foil backing on insulation.

TROUBLESHOOTING TIPS

CALLER ID

Memory Dialing	• Did you program the memory
	location keys correctly?
	• Did you follow proper dialing
	sequence?
	• Make sure the tone/pulse setting is

Product Registration:

•Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO

THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED

3. Press TALK/callback. The number dials automatically.

CHANGING THE NUMBER FORMAT

The FORMAT button lets you change the format of the displayed number. The available formats are as follows.

7-digit7-digit telephone number.

10-digit3-digit area code + 7-digit telephone number.

11-digitlong distance code “1” + 3-digit area code + 7-digit telephone number.

1. Use the CID review (up or down arrow) buttons to scroll

to the number you want to call back.

3.	Press any number key (0-9) to store the phone number
	in that memory location.
4.	Press redial.
5.	Press the mem button again to confirm.

DIALING A STORED NUMBER

1.Make sure the phone is ON by pressing the TALK/ callback button.

2.Press mem.

3.Press the number (0-9) for the desired memory location. The number dials automatically.

- OR -

CONNECTING AN

OPTIONAL

HEADSET TO THE

HANDSET

For hands free conversation, connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected.

Headset jack

Headset plug

• Heating ducts and other metal construction can shield

radio signals.

• You’re too close to appliances such as microwaves,

stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the

house.

• Base is plugged into an AC outlet with other electronic

devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

Problem	Solution
No Display	• Is battery fully charged?Try
	replacing the battery. Make sure
	the battery is properly installed
	and connected.
	• If you are using AC power, make
	sure that the unit is connected to a
	non-switched electrical outlet.
	Disconnect the unit from the plug
	and plug it in again.
	• Did you order Caller ID service
	from your local telephone
	company?
Caller ID Error	• The unit displays this

programmed correctly.

• Did you reprogram numbers into

memory after power outage or

battery replacement?

SERVICE

The FCC requires this product to be serviced only by the manufacturer or its authorized service agents. In accordance with FCC requirements, changes or modifications not expressly approved by ATLINKS USA, Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this user's guide or contact Consumer Information at 1-800-448-0329.

Or refer inquiries to:

(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO

VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS

AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY

INCREASE THE SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE

EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL

NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY

BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.

THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE

GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE

EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS

PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET

FORTH ABOVE.

How state law relates to this warranty:

•Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.

•This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

2.	If the number will not dial as shown, press the FORMAT
	button. Repeat if necessary, until the correct number of
	digits are shown.
3.	Press TALK/callback. The number dials automatically.

MUTE

Use the mute button during a phone conversation to speak privately with another person in the room. The person on the telephone will not hear your private conversation.

MEMORY

Store up to ten 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 40 Caller ID records that can be stored in the Caller ID memory log.

STORING A NAME AND NUMBER IN

1.Make sure the phone is OFF (not in talk mode).

2.Press mem.

3.Use the CID review (up or down arrow) buttons to scroll through the numbers stored in memory until the desired number is shown.

4.Press TALK/callback. The numbers dial automatically.

IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls in off-peak hours, such as early morning or late evening.

INSERTING A PAUSE IN THE DIALING SEQUENCE

Press the # PAUSE button two times to insert a delay in the dialing sequence of a stored telephone number when

Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth.

•Press the TALK button to answer or place a call before using the headset.

CONNECTING THE BELT CLIP

There are two slots, one	Slot for	Slot for
on each side of the
	belt clip	belt clip
handset.

•Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place.

CHANGING THE BATTERY

MESSAGE INDICATORS

The following indicators show the status of a message or of the unit.

ERROR	Caller information has been interrupted
	during transmission or the phone is
	excessively noisy.
ENTER NAME	Prompt telling you to enter a name for
	one of the 10 memory locations.

DELETE ALL? Prompt asking if you want to erase all

Caller ID records.

DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record that is shown on the display.

DELETE?	Prompt asking if you want to erase one
	of the 10 numbers stored in the

Message	message if it detects anything
	other than valid Caller ID
	information during the silent
	period after the first ring.This
	message indicates the presence of
	noise on the line.
TELEPHONE
Problem	Solution
No dial tone	• Check installation:
	— Is the base power cord connected
	to a working outlet?
	— Is the telephone line cord
	connected to the base unit and the
	wall jack?
	• Disconnect the base from the wall
	jack and connect another phone to

ATLINKS USA, Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.

Purchase date____________________________________

Name of store____________________________________

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

If you purchased your product outside the USA:

•This warranty does not apply. Contact your dealer for warranty information.

✂.	ACCESSORY ORDER FORM
	DESCRIPTION	MODEL NO.	PRICE*	QTY.	TOTAL
LINE
	Belt clip	5-2535	$4.95
DOTTED
	Headset	5-2425	$36.35
	Replacement battery	5-2522	$14.95
ALONG	To order, call 1-800-338	-0376 (for	accessories	only) or
	Power supply	5-2501	$15.50
CUT	complete this order form.
CUSTOMER:	For credit card purchases
	Copy your complete account number from your VISA card.
	Your complete charge card number, its expiration date and your

signature are necessary to process all charge card orders.

MEMORY

1.Make sure the phone is OFF (not in talk mode).

2.Press the mem button.

3.Press the desired memory location (0 through 9).

4.Press the mem button again. The display shows

ENTER NAME.

NOTE: If you don't want to enter the name, skip step 5.

5.Use the number keys on the handset to enter the name (up to 15 characters) and press the memory button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and wait 1 second for the cursor to automatically move to the next position. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letterT; press the 4 key twice for the letter H.

NOTE: The cursor will automatically move to the next position if another number key is pressed.

6.Press the mem button to save the name. The display shows ENTER NUMBER.

7.Use the number keypad to enter the telephone number you want to store (up to 24 digits).

8.Press mem again to store the number.

CHANGING A STORED NUMBER

Use the same procedure to change a stored number as you do to store a number—you’re just replacing the phone number with a different one.

a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE shows on the display as a “P. “ Each pause counts as 1 digit in the dialing sequence.

REVIEWING AND DELETING STORED NUMBERS

1.Press mem, then use the CID review (up or down arrow) buttons to view the entry.

2.While the entry is displayed, press redial/delete to delete the entry. The display shows DELETE?

3.Press redial/delete a second time to delete the entry. The display shows DELETED.

CHAIN DIALING FROM MEMORY

Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory.The following example shows how you can use chain dialing to make a call through a long distance service:

The Number For	Memory Location
Long distance access number		7
Authorization code		8
Frequently called long distance number		9

1.Make sure the phone is ON.

2.Press mem and then press 7.

3.When you hear the access tone, press mem and then press 8.

4.At the next access tone, press mem and then 9.

TIP: Wait for the access tones before pressing the next memory button, or your call might not go through.

Make sure the telephone is OFF before you replace battery.

1.Remove the battery compartment door.

2.Disconnect the cord attached to the battery pack and remove the battery pack from the handset.

3.Insert the new battery pack and connect the cord into the jack inside the handset.

4.Put the battery compartment door back on.

5.Place handset in the base to charge. Allow

the handset battery to properly charge (for 12 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised.

CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book.

BATTERY SAFETY PRECAUTIONS

•Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.

•To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide.

•Keep batteries out of the reach of children.

•Remove batteries if storing over 30 days.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow these guidelines:

•Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

•DO NOT expose to direct sunlight or moisture.

•Avoid dropping and other rough treatment to the phone.

•Clean with a soft cloth.

•Never use a strong cleaning agent or abrasive powder because this will damage the finish.

•Retain the original packaging in case you need to ship the phone at a later date.

	phone's outgoing memory.
END OF LIST	Indicates there is no additional
	information in the Caller ID memory
	log.
NEW	Indicates call or calls have not been
	reviewed.
UNKNOWN	The incoming call is from an area not
	serviced by Caller ID or the information
	was not sent.
PAGING	Someone has pressed the PAGE button
	on the base.
BLOCKED	The person is calling from a number
	that has been blocked from
	transmission.
REPT	Repeat call message. Indicates that a
	new call from the same number was
	received more than once.
NO DATA	No Caller ID information was received.

HANDSET SOUND SIGNALS

Signal	Meaning
A long warbling tone	Signals an incoming call
(with ringer on)
Three short beeps	Page signal
(several times)
One beep every 7 seconds	Low battery warning

	the same jack. If there is no dial
	tone in the second phone, the
	problem might be your wiring or
	local service.
	• Is the handset out of range of the
	base?
	• Make sure the battery is properly
	charged (12 hours).
	• Is the battery pack installed
	correctly?
	• Did the handset beep when you
	pressed theTALK button? Did the
	in use indicator come on?The
	battery may need to be charged.
Dial tone is OK, but	• Make sure the tone/pulse
can't dial out	setting is programmed correctly.
Handset does	• Make sure the RINGER switch
not ring	on the handset is turned to ON.
	• You may have too many extension
	phones on your line.Try
	unplugging some phones.
	• See solutions for “No dial tone.”
You experience	• Change channels
static, noise, or	• Is handset out of range?
fading in and out	Move closer to the base.
	• Does the base need to be
	relocated?
	• Charge battery.
	• Make sure base is not plugged
	into an outlet with another
	household appliance.
Unit beeps	• Place handset in base for 20
	seconds to reset the security code.
	If that doesn’t work, charge battery
	for 12 hours.
	• Clean charging contacts on
	handset and base with a soft cloth,
	or an eraser.
	• See solutions for “No dial tone.”
	• Replace battery.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

•Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

•Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

LIMITED WARRANTY

What your warranty covers:

•Defects in materials or workmanship.

For how long after your purchase:

•One year, from date of purchase.

(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)

What we will do:

•Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.

How you get service:

•Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.

•”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:

ATLINKS USA, Inc.

c/o Thomson multimedia Inc.

11721 B Alameda Ave. Socorro, Texas 79927

•Pay any charges billed to you by the Exchange Center for service not covered by the warranty.

•Insure your shipment for loss or damage. Atlinks accepts no liability in case of damage or loss.

•A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

•Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)

•Installation and setup service adjustments.

•Batteries.

•Damage from misuse or neglect.

•Products which have been modified or incorporated into other products.

•Products purchased or serviced outside the USA.

•Acts of nature, such as but not limited to lightning damage.

My card expires:

Copy your complete account number from your

Master Card or Discover.

Copy the number above your name on the Master Card.

My card expires:

____________________________________________________________________

Authorized Signature

*Prices are subject to change without notice.
Total Merchandise	$_______________
Sales Tax	$_______________

We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent. Duties will apply for shipments to Canada.

Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where

applicable, we will ship a superseding model.

Shipping/Handling	$	$5.00
Total Amount Enclosed	$_______________

Mail order form and money order or check (in U.S. currency) made payable toThomson multimedia Inc. to:

Thomson multimedia Inc.

Mail Order Department

P.O. Box 8419

Ronks, PA 17573-8419

Name_______________________________________________________

Address_____________________________________ Apt.____________

City ________________________State________ ZIP_________________

Daytime Phone Number ( )_______________________________

Please make sure that this form has been filled out completely.