Other Information
Troubleshooting Guide
Telephone Solutions
No dial tone
•Check and repeat installation steps:
Ensure the base power cord is connected to a working outlet.
Ensure the telephone line cord is connected to the base and the wall jack .
•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.
•The cordless handset may be out of range of the base. Move closer to the base.
•Ensure the battery is properly charged (14 hours).
•Ensure the battery pack installed correctly.
•Did the handset beep when you pressed the TALK button? The battery may need to
be charged.
Dial tone is OK, but can’t dial out
• Make sure the type of phone service you are subscribed to is TONE. This handset is TONE only.
Handset does not ring
•Make sure the handset ringer is set to on.
•The cordless handset may be out of range. Move closer to the base.
•Check for dial tone. If no dial tone is heard, see No dial tone above.
You experience static, noise, or fading in and out
•The cordless handset may be out of range of the base. Move closer to the base.
•Charge the battery.
Unit beeps
•Clean charging contacts on cordless handset and charge cradle with a soft cloth or an eraser.
•See solutions for “No dial tone” on previous page.
•Replace the battery.
Memory Dialing doesn’t work
•Did you program the memory location keys correctly?
•Did you follow proper dialing sequence?
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