TROUBLESHOOTING

CAUTION: Prior to troubleshooting isolate the unit by removing the cord from the power socket.

PROBLEM

REMEDY

 

 

 

LED is not on

1.

Ensure Steamer power cord is correctly plugged into

 

 

power outlet.

 

2.

Ensure circuit breaker is operational.

 

3.

Try operating the steamer from another power outlet.

 

 

 

No steam

1.

Ensure the water tank has correct level of water.

 

 

 

Pale residue left on the floor

1.

Can be removed with household white vinegar

(caused by leaving the floor

 

or a decalcifying product.

steamer in the same position

2. Alternatively reheat the area for one minute and residue

for too long)

 

should be removed. CAUTION: DO NOT OVERHEAT AREA.

 

 

 

Too much water on the floor

1.

Hold steam switch for no longer than 5 seconds at a time.

 

 

Release the switch for a few seconds and then you can

 

 

repeat (the heating element needs time to heat up again to

 

 

properly convert the water into steam.

 

 

 

No steam comes out

1.

Have you pressed the steam release button correctly?

 

2.

The Steamboy PRO T3 is not yet ready to operate. Hold the

 

 

steam release button down for approx. 30 seconds until you

 

 

no longer hear any pumping noises and the device begins to

 

 

emit steam.

 

3.

The water tank is empty. Fill it up.

 

 

 

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Reliable PROT3 instruction manual Troubleshooting, Problem

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