TROUBLESHOOTING
CAUTION: Prior to troubleshooting isolate the unit by removing the cord from the power socket.
PROBLEM | REMEDY | |
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LED is not on | 1. | Ensure Steamer power cord is correctly plugged into |
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| power outlet. |
| 2. | Ensure circuit breaker is operational. |
| 3. | Try operating the steamer from another power outlet. |
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No steam | 1. | Ensure the water tank has correct level of water. |
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Pale residue left on the floor | 1. | Can be removed with household white vinegar |
(caused by leaving the floor |
| or a decalcifying product. |
steamer in the same position | 2. Alternatively reheat the area for one minute and residue | |
for too long) |
| should be removed. CAUTION: DO NOT OVERHEAT AREA. |
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Too much water on the floor | 1. | Hold steam switch for no longer than 5 seconds at a time. |
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| Release the switch for a few seconds and then you can |
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| repeat (the heating element needs time to heat up again to |
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| properly convert the water into steam. |
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No steam comes out | 1. | Have you pressed the steam release button correctly? |
| 2. | The Steamboy PRO T3 is not yet ready to operate. Hold the |
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| steam release button down for approx. 30 seconds until you |
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| no longer hear any pumping noises and the device begins to |
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| emit steam. |
| 3. | The water tank is empty. Fill it up. |
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