Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

This water heater incorporates a combustion shut off device that shuts the operation of the water heater down if undesirable combustion conditions occur. Such as the presence of flammable vapors or blockage of the combustion air inlet openings. Please contact a Qualified Service Technician if this occurs.

 

Problem

Possible Causes

What To Do

 

 

 

 

Condensation

This usually happens when

 

a new water heater is

 

filled for the first time.

￿This is normal. After the water in the tank warms up, the condensation will disappear. If, however, the condition persists, examine the piping and fittings for possible leaks.

Moisture from the products of combustion condensing on the tank surface.

￿This is normal and will disappear in time. Excessive condensation can cause pilot burner outage.

 

An undersized water

￿ Use a water heater size that meets the requirements

 

heater will cause

of your needs.

 

condensation.

 

 

 

 

 

Yellow flame

Scale on top of the burner.

￿ Contact a qualified service technician to remove scale.

or soot

 

 

 

Flue or Combustion air inlet

Remove obstruction or debris from flue or

 

 

openings are restricted.

combustion air inlet openings on water heater jacket.

 

 

 

 

Not enough combustion or

￿ Proper operation of the water heater requires air for

 

ventilation air supplied to

combustion and ventilation. See the Combustion and

 

the water heater location.

Ventilation Air information in the “Installing The

 

 

 

Water Heater” section of this manual.

 

 

 

Unable to light

Air in gas line.

￿ Contact a qualified service technician to purge the air

the pilot burner

 

 

from the gas line.

 

 

 

 

 

Pilot burner orifice clogged.

￿ The pilot burner should be cleaned or replaced by a

 

 

 

qualified service technician.

Pilot burner tube pinched or clogged.

￿The pilot burner should be cleaned, repaired or replaced by a qualified service technician.

Gas Cock Knob not

￿ See the “Lighting The Water Heater” section of this

correctly positioned.

manual.

 

 

 

Pilot burner does not stay Loose thermocouple.

￿ The connection at the gas control (thermostat) should

when the RED

be tightened by a qualified service technician.

button is released

 

 

 

 

Thermocouple defective.

￿ The thermocouple should be replaced by a qualified

 

 

service technician.

 

 

 

Safety magnet defective.

￿ The gas control (thermostat) should be replaced by a

 

 

qualified service technician.

Gas Controls (Thermostat’s) single use gas shut-off device has opened.

￿The gas control (thermostat) should be replaced by a qualified service technician.

Combustion Shutoff Device

￿ The combustion shutoff device should be inspected

Tripped.

by a qualified service technician.

CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.

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Rheem PVR50-80 (NAT) warranty Before You Call For Service…, Problem Possible Causes What To Do

PVR50-80 (NAT) specifications

The Rheem PVR50-80 (NAT) is a premium hot water system designed for households with high demands for hot water. Known for its reliability and efficiency, this model offers a perfect blend of innovative technology and user-friendly features, making it a great choice for both residential builders and homeowners.

One of the standout features of the Rheem PVR50-80 is its 5-star energy efficiency rating, which is made possible by the unit’s advanced heating technology. This system utilizes a gas-fired water heater with a robust 80-litre storage capacity, making it an excellent option for families with varying hot water needs. With a maximum temperature of 75 degrees Celsius, it provides ample hot water for showers, baths, and household chores, ensuring that your family will never run out.

Rheem has integrated various technologies into the PVR50-80 to enhance its performance and reliability. The unit features a reliable temperature control system that allows users to set the desired water temperature accurately. This ensures consistent temperature delivery while minimizing energy consumption and waste. Additionally, the model is equipped with a durable vitreous enamel tank, which is designed to prevent corrosion and enhance the lifespan of the water heater.

The Rheem PVR50-80 also comes with an electronic ignition system that ensures easy and safe start-up every time. This feature eliminates the need for continuous pilot lighting, leading to improved energy efficiency. Moreover, the heater includes a variety of safety features, such as a temperature-pressure relief valve, which provides peace of mind for homeowners.

Another notable characteristic of this hot water system is its compact design, allowing for flexible installation in various spaces, including tight spots in homes. The unit is compatible with both natural gas and LPG systems, making it versatile for different household setups.

Rheem stands out in the market not only for producing efficient and powerful water heaters but also for their focus on quality and durability. The PVR50-80 (NAT) is backed by an extensive warranty, reflecting the manufacturer’s confidence in its product quality.

In conclusion, the Rheem PVR50-80 (NAT) is a powerful, efficient, and reliable choice for any household that requires a steady supply of hot water. With its advanced features, durable construction, and user-friendly operation, it remains a popular option in the competitive market of hot water solutions.