IntelligentAutomatedSecureProactive
Maximize Fleet Efficiency
@Remote Office generates usage reports that are available online. Access them at any time to see how to boost fleet efficiency and minimize operating costs.
•Manage 100 Ricoh devices and monitor another 500 right out of the box, or expand with @Remote Office 1000 to manage up to 1,000 Ricoh devices and monitor up to 1,500 devices by adding memory and storage options.
•Automate certain device management services, including meter collection and submission, critical service event submission and low toner alerts.
•Access a secure Web portal to review detailed fleet reports. Compare full- color and black & white output for Ricoh devices, along with other metrics, to ensure the fleet is operating at peak capacity.
•Examine print, copy and/or fax volumes from managed Ricoh devices to identify under- or
•Track trends in energy and paper consumption on your managed Ricoh devices over time and make better decisions about sustainability policies with @Remote Green Reports.*
Eliminate Manual Meter Reading
@Remote Office automatically provides accurate meter billing information with little to no user intervention.
•Collect and submit meter counts automatically on a regular schedule.
•Reduce the risk of errors and enhance the accuracy of invoices.
•Free up the time normally devoted to performing manual meter reads.
Innovative Fleet Management**
@Remote Office gives administrators unprecedented power to improve service and enhance productivity — all while reducing total cost of ownership.
•Notifies service providers automatically. When a Ricoh device requires service,
@Remote Office sends a message that includes detailed diagnostic information.
•Alerts administrators before potential issues develop. @Remote Office can be configured for Ricoh devices to send warnings about low toner or critical service events.
•Schedules and completes firmware upgrades remotely through @Remote
Office to optimize Ricoh device performance.
Secure Communication
@Remote Office is designed to maximize information and network security.
•Meet demanding network communication security requirements with the highly secure HTTPS standard protocol.
•Expect outstanding security and reliability. @Remote Office supports requirements for Information Technology Security Certification, Common Criteria ISO/IEC 15408.
•Keep the network safe without increasing the burden on IT. @Remote Office is set up and installed by a Ricoh service provider and requires no
*CO2 emissions source: USEPA – Department of Energy (See Section 1605(b) Energy Policy Act of 1992). Forest consumption source: www.conservatree.com/learn/EnviroIssues/TreeStats.shtml. For power usage, Green Reports show the amount of time a device spends in standby mode/energy saver mode/off, tracking and trending on a
**Ability to deliver select services is in part dependent upon the service provider.
Fleet population utilization reports show a variety of critical metrics using simple, intuitive graphics for Ricoh and third- party devices.
Gain insight regarding your fleet. @Remote Office collects detailed device information and presents it in a way that is easy to interpret.
@Remote Green Reports make it easy to visualize trends in CO2 savings, power usage and paper consumption for Ricoh devices.*
