21
Error code Probable cause Comments
11 Ignition failure Check gas is turned on.
Service call if repeated
12 Flame failure Check gas is turned on.
Service call if repeated
14 Overheat Service call
16 Room overheat Lower rom temperaure to
less than 104°F
31 Service call
32 Service call
33 Overheat temperature sensor faulty Service call
70 Faulty ON / OFF switch Service call
71 Faulty soleniods Service call
72 Faulty flame rod Service call
73 Communication error Service call
99 Flue block Service call
--:-- Power failure Service call
Room temperature sensor faulty
ERROR CODES
• ERROR CODE MESSAGE
The Flame Fire ETR has the ability to check its own operation continuously. If a fault occurs,
an Error Message will flash on the Digital Display of the control panel. This assists with
diagnosing the fault, and may enable you to overcome a problem without a service call. Please
quote the code displayed when enquiring about service.
In all cases, you may be able to clear the Error Message simply by turning the unit OFF, then
ON again. If the Error Message still remains or returns on the next operation, please contact
your nearest service contact and arrange for a service call.