Troubleshooting
This section provides solutions to problems you may encounter during installation or normal use.
Problem
No sound from the speakers
No audio output when playing digital files (WAV, MIDI, or AVI clips)
There is no audio output when playing audio CDs or games that require a CD
Suggestion
•Make sure that the speakers are connected to your sound card’s output.
•Make sure that you have selected the correct speaker configuration in the application.
•Make sure that the speakers’ volume control is set to
•Make sure that your powered speakers or home theater receiver are connected to the Line Out jacks.
•Make sure that you have selected the correct speaker configuration in the application.
By default, digital CD playback is already enabled in Windows 7 and Windows Vista. To solve this problem in Windows XP, enable digital CD playback:
•Click Start, Settings, Control Panel. The Control Panel window opens
•
•Click the Hardware tab, then click Device Manager.
•
•
•Click Properties.
•In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this
Problems with multiple audio devices
The other installed audio card is not | • You may have an existing audio device installed in your computer. The audio |
working well | device may be an audio card or an onboard audio chipset. Before you install your |
| Rocketfish 5.1 audio card, we recommend that you completely uninstall and |
| remove your existing audio device. Operating multiple audio devices in your |
| computer may introduce usability issues. |
| - OR - |
| • If your computer detects an installed audio card during the installation of your |
| Rocketfish 5.1 audio card, a message box recommending that you completely |
| uninstall and remove the older audio device will appear. Click Yes to continue |
| with the installation of the Rocketfish 5.1 audio card. After the installation is |
| complete, uninstall the existing card and remove the audio card from your |
| computer. |
|
|
The onboard audio chipset is not | Disable your computer's onboard audio chipset. See your computer's motherboard |
working well | documentation for details. |
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