Troubleshooting

Symptom
Possible solution
LED is not ON

1

Make sure that the HDMI splitter’s power adapter is plugged in.
or lit2 Make sure that the video device or TV’s power cord is plugged in.

No video and/or

1

Make sure that your DVD movie is original. HDMI includes HDCP

audio

 

copy protection, which prevents playback of illegally copied

 

 

movies.

 

2

Make sure that the HDMI cable is not broken and is securely

 

 

connected.

 

3

Make sure that the audio and video formats of the content being

 

 

used (i.e., Blu-ray disc) are supported by all connected devices.

 

4

Make sure that your destination components (i.e., TV and A/V

 

 

receiver are set to the HDMI inputs with which the splitter’s

 

 

HDMI outputs are connected.

 

5

Make sure that you are using high-speed HDMI cables for

 

 

all connections. We recommend high-quality Rocketfish HDMI

 

 

cables, available at your local Best Buy or Future Shop stores in

 

 

lengths from 4 to 24 feet.
6Unplug the HDMI splitter’s AC power adapter, then plug it backin again.

NOTE: If using with two TVs or monitors, connect the TV with the lowest resolution to the OUT 1 port to make sure video is displayed on both TVs. The splitter uses the resolution, timing information, and audio formats of the TV with the lowest resolution for both TVs

Video has some

1 Make sure that you are using high-speed HDMI cables for

noise

all connections. We recommend high-quality Rocketfish HDMI

 

cables, available at your local Best Buy or Future Shop stores in

 

lengths from 4 to 24 feet.

 

2 Make sure that the TV’s video resolution supports the video

 

source’s output resolution.

Specifications

HDMI version

1.4A

Video amplifier bandwidth225 MHz / 6.75 Gbps
Single link range480i to 1080p from source device
Vertical frequency range25 Hz to 60 Hz
HDMI input connectorHDMI Type A (1)
HDMI output connectorHDMI Type A (2)
HDMI HDCP compliantPass HDCP data between source and monitor
Power consumption5 Watts (maximum)
Power supply5VDC/1000 mA
Dimensions5.19 × 3.39 × 0.98 in. (130 × 86 × 25 mm)
Shipping weight.82 lb (.372 kg)

One-year limited warranty

Visit www.rocketfishproducts.com for details.

Contact Rocketfish:

For customer service call 1-800-620-2790www.rocketfishproducts.comDistributed by Best Buy Purchasing, LLC7601 Penn Avenue South, Richfield, MN 55423-3645 USA

©2010 BBY Solutions, Inc., All Rights Reserved. ROCKETFISH is a trademark of BBY Solutions, Inc. All other products and brand names are trademarks of their respective owners.

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