Troubleshooting
Limited or no service
No power
Cannot connect to MiFI
Network does not appear in the Network List after refreshing the list
Network name is in the Network List, but cannot connect
•You are outside of your coverage area.
•Check with your Internet provide to see if there is a problem with your account.
•Move your hotspot to a different location. Walls or nearby building may be interfering with your reception.
•Make sure that the battery is charged. Connect your hotspot to a power outlet to recharge the battery for at least four hours.
•Make sure that the battery is inserted correctly and securely. See “Removing the tab and charging the battery” on page 8.
•Check the service LED. See “Service status LED indicator” on page 7.
•Make sure that the connected device is turned on.
Windows XP:1.In the Control Panel, open Network Connections.
2.4.Delete any unused wireless connections from the Preferred Networks list, then click OK.
5.Restart your computer.
Windows 7:1.In the Control Panel. open the Network and Sharing Center.
2.Click Manage Wireless Networks.3.Remove any unused wireless connections from the list.
4.Restart your computer.
MAC:Reboot your computer.
Make sure that you have entered the correct username and password. The default password is admin.
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