Troubleshooting

If you experience any problems with the mouse, check the following:

Make sure that your computer meets the system requirements.

Make sure that the battery in the laser mouse is installed correctly. Make sure the polarity of the battery corresponds with the polarity symbols inside the battery compartment.

When the mouse LED lights red, the battery power is low. Replace the battery with a new one.

If the laser mouse fails to work, check the USB port to see if the dongle is correctly connected.

Only use the mouse on a clean, flat, non-slippery surface to ensure smooth and accurate cursor action.

RF-MSE14 27