Rosewill RHRC-12001 user manual Troubleshooting:, Question, Possible Reason, S olution

Models: RHRC-12001

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Troubleshooting:

MCE Remote Control w ith Netflix Function RHRC-12001User Manual

Troubleshooting

 

 

 

 

 

 

 

 

Question

 

Possible Reason

 

S olution

RHRC-12001

No battery installed, battery dead, or the

Check the battery installation and correct

Remote Control

doesn’t work

 

batteries are not installed properly

 

it

 

Un-correct M CE installation

Check the installed M CE program

 

Un-properly connection between the

Check the connection between the

 

 

receiver and the computer

 

receiver (USB port) and computer (USB

 

 

 

 

port) and correct it

Cannot find out

Auto update feature has not enabled in

Enable auto update from General Setting

Netflix in M edia

Center

 

M edia Center

 

of M edia Center

 

System location and time zone is incorrect

Follow system guide to change the

 

Computer system outside US and Canada.

 

setting.

 

Users can refer to Netflix or M icrosoft

 

 

 

 

 

 

 

website to get more detail support. Refer

 

 

 

 

URL is

 

 

 

 

http://blog.netflix.com/ or

 

 

 

 

http://support.microsoft.com/kb/972496

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Rosewill RHRC-12001 user manual Troubleshooting:, Question, Possible Reason, S olution