Please visit our homepage to see the Troubleshooting section.
An error occurs when replacing the monitor with a new one when the system
power is off but the system has not been restarted.
Please restart the system each time the monitor is replaced before using
MagicTune™.
An error occurs when the video card driver is not installed properly.
This happens when the current video card list is not displayed normally. You can
check this via Start → Setup → System → Hardware → Device Manager →
Display Adapter.
Visit the video card maker's homepage and download and install the latest
driver.
For more information about the video card, contact the card manufacturer.
To ensure normal operation, please restart your system.
An error occurs when the system is not restarted after installing MagicTune™.
(This is for Win98SE and WinMe only.)
Restart the system before use.
For the best performance of MagicTune™, adjust to the optimal resolution.
Refer to the User Guide for the optimal resolution.
If you do not adjust to the optimal resolution and perform Color Calibration, the
monitor cannot be adjusted to the optimal condition.
Refer to the manual for the optimal resolution.
This video card does not support MagicTune™.
Please install a new video card driver.
An error occurs when the video card driver is not installed properly.
This happens when the current video card list is not displayed normally. You can
check this from Start → Setup → System → Hardware → Device Manager →
Display Adapter.
Visit the video card manufacturer's homepage and download and install the
latest driver.
For more information about the video card, contact the card manufacturer.
As the Highlight program uses the communication lines,
please exit the Highlight program before you can access MagicTune™.
Some of Samsung CDT monitors support the Highlight feature.
When using both the Highlight feature and MagicTune™ simultaneously, conflicts
occur, which cause errors.
Make sure to turn OFF Highlight before using MagicTune™.
Troubleshooting
zMagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while
MagicTune™ is operating. If so, please restart the system.
Symptom Check List Solutions
Check when
MagicTune™ does MagicTune™ feature
is found only on PC * To check whether your PC is available for
MagicTune™ feature, follow the