Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

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Samsung 2043WM user manual Check List, No images on the screen. I cannot turn on the monitor
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2043WM specifications

The Samsung 2043WM is a remarkable addition to Samsung's lineup of advanced display solutions, catering to the growing demand for high-quality monitors in both professional and personal settings. This model stands out with its exceptional visual performance, user-friendly features, and cutting-edge technology, making it a preferred choice for various applications.

One of the standout characteristics of the Samsung 2043WM is its display resolution. Boasting a Full HD resolution of 1920x1080 pixels, the monitor delivers crystal-clear images with vibrant colors and sharp details. This results in an immersive viewing experience, whether for work, gaming, or streaming high-definition content.

The monitor utilizes Samsung's proprietary Advanced Vertical Alignment (AVA) technology, ensuring superior color accuracy and wider viewing angles. This technology helps maintain colors that remain consistent regardless of the angle from which the screen is viewed, making it ideal for collaborative work environments where multiple users may be viewing the screen simultaneously.

Samsung's commitment to sustainability is evident in the 2043WM as well. The monitor features an eco-friendly design that minimizes power consumption without sacrificing performance. Equipped with Energy Star certification, this model helps reduce energy costs, making it an environmentally responsible choice for users concerned about their carbon footprint.

Connectivity options are abundant in the Samsung 2043WM, featuring multiple HDMI ports, DisplayPort, and USB slots that facilitate seamless connectivity with various devices. This versatility allows users to connect laptops, gaming consoles, and peripherals effortlessly.

Additionally, the monitor incorporates Samsung’s innovative Eye Saver Mode, which reduces blue light emissions to lessen eye strain during prolonged use. This feature is complemented by Flicker-Free technology, providing users with a comfortable viewing experience, especially during long work sessions or gaming marathons.

The Samsung 2043WM also includes ergonomic design features such as height adjustment, tilt, and pivot capabilities, allowing users to customize their viewing angles for optimal comfort. This attention to ergonomic detail enhances productivity and reduces the risk of discomfort.

In summary, the Samsung 2043WM is a feature-rich display solution that excels in performance, connectivity, and user comfort. Its advanced technologies, eco-friendly design, and ergonomic features make it an ideal choice for professionals and casual users alike, reinforcing Samsung's reputation as a leader in innovative display technology.
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