Troubleshooting

Q:The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

The screen is out of focus or OSD cannot be adjusted.

Q:Have you adjusted the resolution or frequency on the monitor?

A:Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes).

LED is blinking but no images on the screen.

Q:Is the frequency properly adjusted when checking the Display Timing on the menu?

A:Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes.

(The maximum frequency per resolution may differ from product to product.)

There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.

Q:Have the Windows colors been set properly?

A:Windows XP :

Set the resolution at the Control Panel → Appearance and Themes → Display → Settings.

A:Windows ME/2000 :

Set the resolution at the Control Panel → Display → Settings.

Q:Has the video card been set properly?

A:Set the video card by referring to the video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VE- SA DDC) monitor found".

Q:Have you installed the monitor driver?

A:Install the monitor driver according to the Driver Installation Instructions.

Q:See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

A:Install the monitor driver according to the Driver Installation Instructions.

Problems related to Audio

Q:No sound

A:Ensure that the audio cable is firmly connected to both the audio-in port on your monitor and the audio-out port on your sound card. (Refer to Connecting Cables)

Check the volume level.

Q:Sound level is too low.

A:Check the volume level.

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Samsung 2493HM, 2693HM Screen is out of focus or OSD cannot be adjusted, LED is blinking but no images on the screen

2693HM, 2493HM specifications

Samsung's 2493HM and 2693HM monitors are notable additions to the brand's esteemed lineup of display technologies. Designed to cater to both professional and casual users, these monitors offer a blend of advanced features, sleek designs, and cutting-edge technologies that enhance the viewing experience.

The Samsung 2493HM and 2693HM monitors come equipped with high-quality LCD panels that provide stunning visuals with a resolution of 1920x1200 pixels. This ensures crisp and vibrant images, making them suitable for a variety of tasks, from graphic design to document editing and gaming. The monitors utilize PVA (Patterned Vertical Alignment) panel technology, which not only delivers excellent color accuracy but also offers wider viewing angles compared to traditional TN panels.

One of the standout features of these monitors is their unique "Magic Bright" technology. This feature allows users to optimize the display settings for different environments by selecting pre-set modes, such as Text, Internet, Game, and Movie. This adaptability makes it convenient to switch between different applications and activities without manually adjusting settings.

In addition to their display quality, the Samsung 2493HM and 2693HM also focus on usability. The monitors include multiple connectivity options, featuring HDMI, DVI, and VGA ports, making them compatible with a wide range of devices, including PCs, gaming consoles, and Blu-ray players. The incorporation of an integrated webcam and microphone in the 2493HM model offers added convenience for video conferencing, making it a suitable choice for professionals working from home or those who frequently communicate online.

The design of both monitors is sleek and modern, with slim bezels and an adjustable stand that allows for tilting and height adjustments to ensure comfort during long usage periods. The energy-efficient features implemented in these models also contribute to reduced electricity consumption, making them environmentally friendly as well.

Overall, the Samsung 2493HM and 2693HM monitors offer an exceptional combination of performance, flexibility, and style. With their advanced display technology, extensive connectivity options, and user-friendly features, these monitors are tailored to meet the diverse needs of users in today's digital world. Whether for work or leisure, these monitors prove to be a reliable choice for various multimedia applications.