10 Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 82).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 45) and Fine (page 46).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "11.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 82) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 39) and Contrast (page

 

40).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

10 Troubleshooting Guide 75

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Samsung S23B550V, S27B350H, S27B550V user manual Sound issue

350, S27B550V, S23B550V, S27B350H specifications

The Samsung S27B350H, S23B550V, S27B550V, and S350 monitors are designed to meet the diverse needs of both home and professional users, offering seamless integration of advanced technologies and impressive visual performance.

Starting with the S27B350H, this model features a 27-inch VA panel with Full HD resolution (1920x1080), delivering rich visuals and vibrant colors. One of its standout characteristics is the ultra-narrow bezel design which maximizes screen space, making it a great choice for users who appreciate a minimalist aesthetic and an immersive viewing experience. The S27B350H boasts a 3000:1 contrast ratio, ensuring deep blacks and striking color differentiation. Enhanced viewing angles make it suitable for collaborative workspaces where multiple viewers can enjoy consistent image quality from different angles.

The S23B550V, on the other hand, is a 23-inch monitor that combines style with functionality. It incorporates Samsung's Magic Technology which includes features like Magic Bright, Magic Upscale, and Magic Return, helping users optimize visual quality for different content. This model also features an ergonomic design with adjustable height, tilt, and swivel, providing comfort during extended usage. Additionally, the S23B550V supports connectivity options such as HDMI and DisplayPort, catering to various devices.

Next is the S27B550V, which is a direct upgrade over its predecessor. This 27-inch monitor shares the same Full HD resolution but enhances user experience with an upgraded PLS panel technology. This offering improves color accuracy and provides wider viewing angles, making it ideal for creative professionals who require precise color representation. Moreover, the S27B550V incorporates Eco-saving technology, reducing energy consumption while maintaining high performance.

Lastly, the S350 series features models tailored for a more budget-conscious audience without sacrificing essential features. These monitors emphasize functionality and versatility, providing decent display performance with improved power efficiency. They are generally equipped with HDMI and VGA ports for universal compatibility, making them ideal for various multimedia tasks whether for work or entertainment.

In conclusion, the Samsung S27B350H, S23B550V, S27B550V, and S350 monitors collectively offer a range of features and technologies that cater to different user requirements. With their stylish designs, advanced display technologies, and user-friendly functionalities, these monitors stand out as reliable choices for enhancing visual experiences in any environment.