have changed after changing the video card.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
Problems related to Audio
Has the video card been | Set the video card by referring to the |
set properly? | video card manual. |
Have you installed the | Install the monitor driver according |
monitor driver? | to the Driver Installation Instructions. |
See the video card | Install the monitor driver according |
manual to see if the Plug | to the Driver Installation Instructions. |
&Play (VESA DDC) function can be supported.
No sound | Ensure that the audio cable is firmly |
| connected to both the |
| on your monitor and the |
| port on your sound card. |
| (Refer to the Connecting Your |
| Monitor) |
| Check the volume level. |
Sound level is too low. | Check the volume level. |
| If the volume is still too low after |
| turning the control to its maximum, |
| check the volume control on the |
| computer sound card or software |
| program. |
Check when | MagicTune feature is |
MagicTune does not | found only on PC (VGA) |
function properly. | with Window OS that |
| supports Plug and Play. |
MagicTune™ doesn't | Have you changed your |
work properly. | PC or video graphic card? |
*To check whether your PC is available for MagicTune feature, follow the
steps below (When Windows is XP);
Control Panel
MagicTune is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune
Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.
Visit our website and download the installation software for MagicTune MAC.
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the video cables are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz. (Do not exceed 75Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel→System→Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.