Troubleshooting
If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.
Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.
(Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
Note
If problems repeatedly occur, contact an authorized service center.
Q & A
Q:How can I change the frequency?
A:The frequency can be changed by reconfiguring the video card.
A:Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)
Q:How can I adjusts the resolution?
A:Windows XP:
Set the resolution in the Control Panel → Appearance and Themes → Display → Settings.
A:Windows ME/2000:
Set the resolution in the Control Panel → Display → Settings.
*Contact the video card manufacturer for details.
Q:How can I set the Power Saving function?
A:Windows XP:
Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver.
Set the function in the
A:Windows ME/2000:
Set the resolution at the Control Panel → Display → Screen Saver.
Set the function in the
Q:How can I clean the outer case/LCD Panel?
A:Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any water enter the monitor.
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