Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and theexpense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate.

Check if the circuit breaker of the air conditioner is switched on.

Check if the air conditioner is turned on. If necessary, press the (On/Off) button on the remote control.

Check if the Timer indicator on the indoor unit is on. If so:

-Wait until the set time is reached and the air conditioner starts automatically.

-Cancel the Timer. (See pages 16 and 17 for further details)

The air conditioner does not operate with the remote control.

Check if there are no obstacles in front of the indoor unit.

Check the remote control batteries.

Make sure that you are with in 7 meters from the indoor unit.

No beep is heard when you press the (On/Off) button on the remote control.

Check if you are pointing the remote control at the remote control sensor on the right side of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool.

Check if the correct operating mode has been selected (Auto, Cool).

The room temperature may be too low.

Check if the air filter is dirty; refer to page 23 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

The fan speed does not change when Check if the mode is set to the Auto, Cool or Fan mode;

you press the

button.

in the Dry mode, the fan speed changes automatically.

The airflow direction does not change when you press

the button.

Check if the air conditioner has been turned on; if necessary, press the (On/Off) button on the remote control.

The timer is not correctly triggered. Check if the timer is set correctly; see pages 16 and 17.

Odor permeates into the room during You can use the Fan mode to ventilate your room. operation.

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Samsung AS36WANXSG, AS36WANUMG, AST36WRWE/XSG manual Troubleshooting Guide, Problem Explanation/Solution

AST36WRWE/XSG, AS36WANXSG, AS36WANUMG specifications

The Samsung AS36WANUMG, AS36WANXSG, and AST36WRWE/XSG are part of Samsung’s innovative and efficient air conditioning lineup, designed to provide superior comfort and energy efficiency. These models incorporate advanced technologies that enhance performance while promoting user convenience and environmental sustainability.

One of the main features of these air conditioning units is the inverter technology. This technology allows for smooth and efficient operation by adjusting the compressor speed based on the room's cooling demands. Inverter systems not only cool spaces more quickly but also reduce energy consumption and provide a quieter operation, ensuring a comfortable environment without disruptive noise.

The AS36WANUMG and AS36WANXSG models are equipped with a fast cooling feature that enables rapid temperature reduction in large spaces. This functionality is particularly useful during hot summer months when immediate relief from heat is desired. Additionally, these units come with a wide airflow range and adjustable fins, allowing for better air distribution throughout the room, ensuring consistent cooling in every corner.

Another noteworthy characteristic is the smart control options available with these models. Users can manage their air conditioning systems remotely via Wi-Fi connectivity and compatible mobile applications. This allows for convenient adjustments to temperature settings and modes, enabling homeowners to optimize energy use even when they are not home.

The AST36WRWE/XSG model also prioritizes air quality with its multi-layer filtration system that captures dust, allergens, and other airborne particles. This not only improves indoor air quality but also promotes healthier living environments, making it an excellent choice for families and individuals with allergies.

Moreover, these units are designed with eco-friendly refrigerants that minimize environmental impact. The R32 refrigerant used in these models has a lower global warming potential, contributing to more sustainable cooling solutions.

Overall, the Samsung AS36WANUMG, AS36WANXSG, and AST36WRWE/XSG air conditioning models stand out due to their combination of advanced inverter technology, efficient cooling capabilities, smart control features, and commitment to air quality and environmental responsibility. These characteristics make them a reliable choice for effective and sustainable climate control in residential and commercial spaces.