Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the OPERATION indicator on the indoor unit is on;

if necessary press (On/Off) on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see page 17 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven metres/ yards or less).

No beep is heard when you press

Check that you are pointing the remote control at the infrared sensor

(On/Off) on the remote control

in the middle of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool Check that the correct operating mode has been selected ( , ).

The room temperature may be too low.

Dust may be blocking the air filter guard; refer to page 19 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

The fan speed does not change Check that the operating mode is set to or ; in the mode,

when you press the button the fan speed changes automatically and in the mode, it is set to AUTO.

The air flow direction does not

Check that the air conditioner has been switched on; if necessary,

change when you press the

press

(On/Off) on the remote control.

button

 

 

 

 

The timer is not correctly triggered

Check that you have set the clock to the right time; see page 8.

Check that the timer has been programmed correctly; see page 15.

Odours are permeated in the room Air the room. during air conditioning

E-20

Page 20
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Samsung AST24A1(A2)QE/B, AST18A1(A2)QE/B, AST24B1(B2)QE/B, AS18B1(B2)QE/B, AST18B1(B2)QE/B, SC24ZV Solving Common Problems

SC18ZV, SC24ZV, AS18A1(A2)QE/B, AS24B1(B2)QE/B, AS24A1(A2)QE/B specifications

Samsung continues to innovate in the HVAC sector with its range of air conditioning units, including the SC24ZV, AS18A1(A2)QE/B, AST18A1(A2)QE/B, AST24B1(B2)QE/B, and AS24A1(A2)QE/B models. These units are designed to combine energy efficiency with advanced cooling technologies, making them ideal for diverse applications.

The SC24ZV model stands out with its powerful compressor and high cooling capacity, making it suitable for larger spaces. Its inverter technology ensures precise temperature control while minimizing energy consumption. This model also features a sleek design, combining aesthetics with functionality.

The AS18A1(A2)QE/B is engineered for residential use, boasting numerous energy-saving features. One of its key attributes is the digital inverter that adjusts the compressor speed to maintain a consistent temperature without excessive energy usage. This model also offers a quiet operation mode, ensuring that indoor environments remain peaceful.

In the AST18A1(A2)QE/B model, Samsung has integrated smart technology that enhances user experience. This model comes with Wi-Fi connectivity, allowing users to control their units remotely via a smartphone app. The air filtration system is designed to purify the air, removing dust and allergens, promoting a healthier living space.

Moving to the AST24B1(B2)QE/B, this unit provides greater cooling capacity suitable for larger rooms or commercial environments. Its high-efficiency rotary compressor ensures that it provides rapid cooling while maintaining low energy usage. The model is also equipped with a self-diagnosis feature that alerts users of any operational issues, ensuring longevity and reliability.

Lastly, the AS24A1(A2)QE/B is designed to promote eco-friendly cooling solutions. With its energy efficiency ratings and use of environmentally friendly refrigerants, this unit is perfect for those looking to reduce their carbon footprint. It also features a robust design that promises durability and performance over time.

In conclusion, Samsung’s air conditioning units like the SC24ZV, AS18A1(A2)QE/B, AST18A1(A2)QE/B, AST24B1(B2)QE/B, and AS24A1(A2)QE/B are exemplars of modern HVAC technology. They blend efficiency, advanced features, and sustainability, making them suitable for various residential and commercial applications. With these models, Samsung continues to lead the way in providing comfortable and efficient indoor environments.