Solving Common Problems

Before contacting an authorized service center, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem

Explanation / Solution

The air conditioner does

not operate at all

Check that the circuit breaker used for the air conditioner has not been triggered.

Check that the power cable is plugged into a wall socket and the socket is switched on, if necessary.

Check that the temperature indicator on the unit is lit; if necessary, press the (On/Off) button on the remote control or unit.

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the unit.

Replace the remote control batteries if necessary.

Check that you are close enough to the unit (seven metres/yards or less).

No beep is heard when you press the (On/Off) button on the remote control

Check that you are pointing the remote control at the remote control sensor on the unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool

Check that the correct operating mode has been selected(Cool).

The room temperature may be too low.

Dust may be blocking the air filter; refer to page 17 for cleaning instructions.

Check that there is no obstacle blocking the air flow into or out of the unit.

The timer is not correctly triggered

Check that the timer has been programmed correctly; refer to page 12~14.

Odors are permeating the

Ventilate the room.

room during air conditioning

 

 

 

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Samsung AW0501B manual Solving Common Problems, Not operate at all