Solving Common Problems

ENGLISH

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

PROBLEM

EXPLANATION / SOLUTION

 

 

The air conditioner does not

Check that the circuit breaker used for the air conditioner

operate at all

has not been triggered.

 

Check that the power cable is plugged into a wall socket and the

 

socket is switched on, if necessary.

 

Check that the correct operating mode has been selected

 

(cooling or airing).

The air conditioner does not cool

Check that the correct operating mode has been selected.

The room temperature may be too low.

Dust may be blocking the air filter; refer to page 9 cleaning instructions.

Check that there is no obstacle blocking the air flow into or out of the unit.

The air flow direction does not change when you set the air flow blade swing switch to the on position

Check that the air conditioner has been switched on; if necessary, turn the operating mode selection dial; refer to page 7.

Odours are permeated in the

Air the room.

room during air conditioning

 

 

 

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Samsung AWT24P1HEA, AW12P1HDA/DB, AW12P1HAA/AB, AW12P1HBA/BB Solving Common Problems, Problem Explanation / Solution