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PROBLEM |
| SOLUTION |
Forgot password | • Press the STOP ( | ) button (on front panel) for more than 5 seconds with |
| no disc inside. All settings including the password will revert to the factory | |
| settings. |
|
| Don’t use this unless absolutely necessary. | |
•When the factory default settings are restored, all the user data stored in the BD data will be deleted.
If you experience other problems. | • Go to the contents and find the section of the user manual that contains the | |||
| explanations regarding the current problem, and follow the procedure once | |||
| again. |
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| • If the problem still cannot be solved, please contact your nearest Samsung | |||
| authorized service centre. |
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| |
The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. |
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| |
| • Clean the disc. |
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|
No HDMI output. | • Check the connection between the TV and the HDMI jack of the product. | |||
| • Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input | |||
| resolution. |
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|
Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support | |||
| HDCP |
|
| |
PC Share Manager function |
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I can see folders shared through the PC | • Since it shows only files | corresponding to the Image, Music, | and | Movie |
Share Manager, but I cannot see the files. | categories, files that do | not correspond to these categories | may | not be |
| displayed. |
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|
AllShare function |
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Video is played intermittently. | • Check if the network is stable. |
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| |
•Check if the network cable is properly connected and if the network is not overloaded.
•Wireless connection between the server and the product is unstable. Check the connection.
AllShare connection between TV and PC is | • IP address under the same subnetwork should be unique, otherwise IP |
unstable. | collision can results in such a phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
08 Appendix
English 59
