PROBLEM

 

SOLUTION

Forgot password

• Press the STOP (

) button (on front panel) for more than 5 seconds with

 

no disc inside. All settings including the password will revert to the factory

 

settings.

 

 

Don’t use this unless absolutely necessary.

 

• When the factory default settings are restored, all the user data stored in

 

the BD data will be deleted.

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

 

explanations regarding the current problem, and follow the procedure once

 

again.

 

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorized service centre.
The picture is noisy or distorted• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

 

No HDMI output.

• Check the connection between the TV and the HDMI jack of the product.

 

• Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input

 

resolution.

 

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

PC Share Manager function

 

 

I can see folders shared through the PC

• Since it shows only files corresponding to the Image, Music, and Movie

Share Manager, but I cannot see the files.

categories, files that do not correspond to these categories may not be

 

displayed.

 

AllShare function

 

 

Video is played intermittently.• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

 

• Wireless connection between the server and the product is unstable.

 

Check the connection.

AllShare connection between TV and PC is

• IP address under the same subnetwork should be unique, otherwise IP

unstable.collision can results in such a phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.
Appendix 08

English 59