Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m.

 

• Remove batteries and hold down one or more buttons for several minutes

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

batteries and try to operate the remote control again.

Disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles)

 

• You’ve requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The screen aspect ratio is fixed on your Blu-ray Disc/DVDs.

 

• This is not a problem with the product.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

• Press the STOP (

) button (on the top panel) for more than 5 seconds

 

with no disc inside. All settings will revert to the factory settings.

•When the factory default settings are restored, all the stored user BD data is deleted.

If the HDMI output is set to a resolution your

• Press the STOP (

) button (on the top panel) for more than 5 seconds

TV cannot support (for example, 1080p), you

with no disc inside. All settings will revert to the factory settings.

may not see a picture on your TV.

• When the factory default settings are restored, all the stored user BD data

 

is deleted.

 

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Samsung BD-C7500/XEN, BD-C7500/XSS manual Appendix, Troubleshooting
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BD-C7500/XEN, BD-C7500/XSS specifications

The Samsung BD-C7500 is a high-performance Blu-ray Disc player that blends advanced technology with user-friendly features to deliver an impressive home entertainment experience. This model, available in configurations such as BD-C7500/XSS and BD-C7500/XEN, showcases how Samsung continues to innovate in the realm of digital media playback.

One of the standout features of the BD-C7500 is its ability to play Blu-ray discs in stunning high definition. With Full HD 1080p resolution, viewers can experience sharp images and vibrant colors that bring movies and shows to life. The player also supports a wide range of disc formats, including Blu-ray, DVD, and CD, making it a versatile addition to any home theater setup.

Another key highlight of this player is its built-in Wi-Fi capability. Users can connect to the internet wirelessly, allowing for seamless access to a plethora of streaming services such as Netflix, YouTube, and Hulu. This feature opens up a world of content beyond physical media, catering to the growing trend of digital consumption.

The BD-C7500 integrates Samsung's advanced BD Live functionality, which enables users to access additional online content and interactive features related to their Blu-ray titles. This enhances viewing experiences by providing behind-the-scenes footage, extra scenes, and even gaming features associated with select Blu-ray releases.

Furthermore, the player is equipped with the ultra-fast Startup technology, which allows for quick loading times and minimizes downtime between inserting the disc and beginning playback. Its sleek and compact design ensures that it fits easily into any entertainment center, making it an aesthetically pleasing choice as well.

Samsung's proprietary technology, such as Anynet Plus, allows for streamlined control of compatible devices connected through HDMI. This means that users can operate their entire entertainment system using a single remote control, simplifying the viewing experience.

Lastly, the BD-C7500 comes with features such as HDMI output for high-quality video and audio connectivity, along with analog outputs, ensuring compatibility with a wide range of audio and video systems. Its upscaling capabilities enhance standard-definition video to near-HD quality, providing a more immersive viewing experience.

Overall, the Samsung BD-C7500 offers a perfect blend of advanced features, connectivity options, and superior playback quality, making it a compelling choice for home entertainment enthusiasts looking to enhance their movie-watching experience.
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