Appendix

PROBLEM

SOLUTION

AllShare function

 

I can see folders shared through

• AllShare only shows Video, Photo, and Music files. Other types of

AllShare, but I cannot see the files.

files are not displayed.

The video plays intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network

 

is not overloaded.

 

• The wireless connection between the DLNA compatible device and

 

the player is unstable.

 

Check the connection.

The AllShare connection between the

• IP addresses within the same subnetwork should be unique.

player and the PC is unstable.

If they are not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

BD-LIVE

 

I cannot connect to the BD-LIVE server.

• Test whether the network connection is successful using the

 

Network Status function. (See page 16)

 

• Check whether a USB memory device is connected to the player.

 

• The memory device must have at least 1GB of free space to

 

accommodate the BD-LIVE service.

 

You can check the available size in BD Data Management. (See

 

page 16)

 

• See if the BD-LIVE Internet Connection option is set to Allow(All).

 

• If all above fails, contact the contents provider or update the player

 

to the latest firmware.

PROBLEM

SOLUTION

When using the BD-LIVE service, an

• The memory device must have at least 1GB of free space to

error occurs.

accommodate the BD-LIVE service.

 

You can check the available size in BD Data Management. (See

 

page 16)

NOTE

\\ When the factory default settings are restored, all stored user BD data will be deleted.

Repairs

If you contact us to repair your player, an administration fee may be charged if either:

1.An engineer is called out to your home at your request and there is no defect in the product.

2.You bring the unit to a repair centre and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player.

We recommend you read this manually thoroughly, search for a solution on line at www. samsung.com, or contact Samsung Customer Care before seeking to repair your player.

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Samsung BD-E5500/EN, BD-E5500/XE manual Repairs
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BD-E5500/XE, BD-E5500/EN specifications

The Samsung BD-ES5000/XE, BD-E5500/XE, and BD-ES7000/XE represent a trio of impressive Blu-ray players from Samsung, showcasing cutting-edge technology and user-friendly features that cater to movie enthusiasts and casual viewers alike.

The BD-ES5000/XE is designed with simplicity in mind. Its sleek design complements various home entertainment setups, and it offers a seamless user experience. This model is capable of playing not only Blu-ray discs but also DVDs and CDs, ensuring a comprehensive multimedia experience. One of its standout features is the built-in USB port, allowing users to connect external storage devices to view photos and play music directly from USB drives. The BD-ES5000/XE also supports Samsung's Smart Hub, providing access to a range of online content, including streaming services and various applications.

Moving up the line, the BD-E5500/XE enhances the user experience with additional features. It retains the essential qualities of the BD-ES5000/XE but introduces advanced networking capabilities, enabling users to connect to their home Wi-Fi. This allows for convenient access to Samsung Apps, Netflix, and other streaming services directly from the player. Furthermore, the BD-E5500/XE supports 3D Blu-ray playback, making it a perfect choice for viewers looking to immerse themselves in the latest movies with stunning visuals and depth.

The flagship model, BD-ES7000/XE, takes the capabilities to an even higher level. It features Smart Hub with quad-core processing, which significantly improves navigation speed and performance when accessing online content. The design of the BD-ES7000/XE is luxurious, featuring a modern, premium finish that sets it apart in any entertainment setup. This model also supports 4K upscaling, ensuring that standard Blu-ray and DVD content is enhanced to near-4K visual quality on compatible televisions. Moreover, it comes equipped with a sleek remote control that offers direct access to essential features, making it easier than ever to control your viewing experience.

In summary, the Samsung BD-ES5000/XE, BD-E5500/XE, and BD-ES7000/XE provide a range of features that cater to diverse viewing preferences. With their advanced technologies, including 3D and 4K capabilities, streaming services, and user-friendly designs, these Blu-ray players redefine home entertainment, offering both quality and convenience for all users.
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