PROBLEM

SOLUTION

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

 

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorized service centre.

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI input

 

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

AllShare function

 

I can see folders shared through AllShare,

• AllShare only shows Video, Photo, and Music files. Other types of files are

but I cannot see the files.

not displayed.

The video plays intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• The wireless connection between the DLNA compatible device and the

 

player is unstable.

 

Check the connection.

The AllShare connection between the player

• IP addresses within the same subnetwork should be unique.

and the PC is unstable.

If they are not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

07 Appendix

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Samsung BD-E6100/XE If you experience other problems, Authorized service centre, Abnormal Hdmi output screen, Overloaded

BD-E6100/XE, BD-E6100/EN specifications

The Samsung BD-E8500/ZF, BD-E8500/EN, BD-E8909S/ZG, BD-E6100/EN, and BD-E6100/XN are part of Samsung's Blu-ray player lineup, showcasing advanced technologies and features tailored for high-quality home entertainment experiences. These models exemplify Samsung's commitment to delivering superior audio and visual fidelity while also integrating smart technology for enhanced user convenience.

The BD-E8500 series stands out due to its dual Blu-ray drive configuration, allowing users to enjoy their favorite 3D movies in stunning high-definition. With a playback resolution that reaches up to 1080p, the players utilize Samsung’s advanced video processing technologies to ensure that the image quality is sharp and vivid, enhancing each viewing experience. These models also support various formats, including Blu-ray, DVD, and CD, ensuring versatility in media playback. Additionally, the BD-E8500 features Smart Hub technology, enabling users to access popular streaming services like Netflix, YouTube, and Amazon Instant Video, broadening the range of entertainment options easily accessible from the comfort of their home.

The BD-E8909S/ZG and BD-E6100 variants similarly provide stellar features, but the BD-E6100/EN and BD-E6100/XN models focus more on users seeking a straightforward yet efficient Blu-ray playback system. With built-in Wi-Fi, these players offer seamless connectivity for online streaming and firmware updates. The BD-E6100 series also emphasizes a user-friendly interface that simplifies navigation through its numerous features, ensuring quick access to movies and apps.

All five models incorporate Dolby TrueHD and DTS-HD Master Audio technologies, delivering profound audio experiences with studio-quality sound. Furthermore, Samsung's emphasis on eco-friendliness is evident, as many of these players are designed with energy-saving features, reducing their overall carbon footprint.

In conclusion, whether it's the high-end capabilities of the BD-E8500 series or the user-friendly characteristics of the BD-E6100 models, Samsung's Blu-ray players cater to a wide audience by merging cutting-edge technologies with convenience and excellent performance. As the demand for home entertainment continues to grow, these models stand ready to elevate the viewing experience for cinematic lovers and casual viewers alike.