PROBLEM

SOLUTION

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

 

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorized service centre.

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI input

 

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

AllShare function

 

I can see folders shared through AllShare,

• AllShare only shows Video, Photo, and Music files. Other types of files are

but I cannot see the files.

not displayed.

The video plays intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• The wireless connection between the DLNA compatible device and the

 

player is unstable.

 

Check the connection.

The AllShare connection between the player

• IP addresses within the same subnetwork should be unique.

and the PC is unstable.

If they are not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

07 Appendix

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Samsung BD-ES7000/XE If you experience other problems, Authorized service centre, Abnormal Hdmi output screen, Overloaded
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BD-ES7000/EN, BD-ES7000/XE specifications

The Samsung BD-ES5000/XE, BD-E5500/XE, and BD-ES7000/XE represent a trio of impressive Blu-ray players from Samsung, showcasing cutting-edge technology and user-friendly features that cater to movie enthusiasts and casual viewers alike.

The BD-ES5000/XE is designed with simplicity in mind. Its sleek design complements various home entertainment setups, and it offers a seamless user experience. This model is capable of playing not only Blu-ray discs but also DVDs and CDs, ensuring a comprehensive multimedia experience. One of its standout features is the built-in USB port, allowing users to connect external storage devices to view photos and play music directly from USB drives. The BD-ES5000/XE also supports Samsung's Smart Hub, providing access to a range of online content, including streaming services and various applications.

Moving up the line, the BD-E5500/XE enhances the user experience with additional features. It retains the essential qualities of the BD-ES5000/XE but introduces advanced networking capabilities, enabling users to connect to their home Wi-Fi. This allows for convenient access to Samsung Apps, Netflix, and other streaming services directly from the player. Furthermore, the BD-E5500/XE supports 3D Blu-ray playback, making it a perfect choice for viewers looking to immerse themselves in the latest movies with stunning visuals and depth.

The flagship model, BD-ES7000/XE, takes the capabilities to an even higher level. It features Smart Hub with quad-core processing, which significantly improves navigation speed and performance when accessing online content. The design of the BD-ES7000/XE is luxurious, featuring a modern, premium finish that sets it apart in any entertainment setup. This model also supports 4K upscaling, ensuring that standard Blu-ray and DVD content is enhanced to near-4K visual quality on compatible televisions. Moreover, it comes equipped with a sleek remote control that offers direct access to essential features, making it easier than ever to control your viewing experience.

In summary, the Samsung BD-ES5000/XE, BD-E5500/XE, and BD-ES7000/XE provide a range of features that cater to diverse viewing preferences. With their advanced technologies, including 3D and 4K capabilities, streaming services, and user-friendly designs, these Blu-ray players redefine home entertainment, offering both quality and convenience for all users.
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