Manuals / Samsung / TV and Video / Blu-ray Player

Samsung BD-F5500/ZF Screen is blank, 1080p, you may not see a picture on your TV, Deleted, Again

Models: BD-F5500/TK BD-F5500/XN BD-F5500/EN BD-F5500/ZF

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PROBLEM

SOLUTION

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for example,

 

1080p), you may not see a picture on your TV.

 

• Press the @ button (on front panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

Forgot password

• Press the @ button (on front panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don’t use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

The picture is noisy or

• Make sure that the disc is not dirty or scratched.

distorted

• Clean the disc.

 

 

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

 

resolutions.

Abnormal HDMI output

• If random noise appears on the screen, it means that TV does not support

screen.

HDCP (High-bandwidth Digital Content Protection).

If you experience other

• Go to the contents and find the section of the user manual that contains the

problems.

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorised service centre.

PROBLEM

SOLUTION

DLNA function

 

I can see folders shared

• DLNAs shows only files corresponding to the Image, Music, and Movie

through DLNA, but I cannot

categories. Files that do not correspond to these categories are not

see the files.

displayed.

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is

 

overloaded.

DLNA connection between

• The IP address under the same subnetwork should be unique. If they are

Player and PC is unstable.

not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

BD-LIVE

 

I cannot connect to the BD-

• Check whether the network connection is working or not by using the

LIVE server.

Network Status menu.

 

• Check whether the USB memory device is connected to the player.

 

• The memory device must have at least 1GB of free space to accommodate

 

the BD-LIVE service.

 

You can check the available size in BD Data Management.

 

• Check whether the BD-LIVE Internet Connection menu is set to Allow(All).

 

• If all above fails, contact the contents provider or update the player to the

 

latest firmware.

When using the BD-LIVE

• The memory device must have at least 1GB of free space to accommodate

service, an error occurs.

the BD-LIVE service.

 

You can check the available size in BD Data Management.

✎✎ NOTES

 

`` When the factory default settings are restored, all stored user BD data is deleted.

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Samsung BD-F5500/ZF Screen is blank, 1080p, you may not see a picture on your TV, Deleted, Forgot password, Resolutions
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BD-F5500/TK, BD-F5500/XN, BD-F5500/EN, BD-F5500/ZF specifications

The Samsung BD-F5500/EN is a versatile Blu-ray player that stands out for its impressive features and performance, making it a popular choice for home entertainment enthusiasts. One of the most notable characteristics of this model is its ability to play not only Blu-ray discs but also DVDs and CDs, providing users with a wide range of viewing options.

Equipped with full HD 1080p upscaling, the BD-F5500 enhances the quality of standard DVDs, delivering visuals that rival the clarity of Blu-ray. This means that users can enjoy a more immersive viewing experience, regardless of the content source. The player supports various video formats, ensuring compatibility with different disc types and file formats.

Smart functionality is another highlight of the Samsung BD-F5500/EN. This player comes with built-in Wi-Fi, allowing users to easily connect to their home network and access a plethora of streaming services like Netflix, YouTube, and Hulu. This eliminates the need for additional devices, serving as a one-stop solution for all entertainment needs. With its user-friendly interface, users can easily navigate through apps and content, streamlining their viewing experience.

Furthermore, the BD-F5500 is equipped with Samsung’s Smart Hub, offering access to various apps and content right from the player. The Smart Hub provides a seamless way to discover new shows, movies, and media content that can be downloaded or streamed.

In terms of audio, the BD-F5500 supports various high-definition audio formats, including Dolby Digital and DTS, ensuring a rich and immersive sound experience. This complements its visual capabilities, making it ideal for users who value high-quality audio alongside stunning visuals.

The compact design of the BD-F5500 allows it to fit easily into any entertainment setup, while its sleek appearance adds a modern touch to home décor. The player features an intuitive remote control, making it easy to navigate through different functions and settings.

Overall, the Samsung BD-F5500/EN is a powerful and multifunctional Blu-ray player that caters to both casual viewers and serious cinephiles. Its combination of superb upscaling, smart features, and audio performance makes it a worthy addition to any home theater setup. Whether you are watching the latest blockbuster or streaming your favorite series, the BD-F5500 ensures an outstanding experience.