Troubleshooting

Symptom

 

Action

 

 

 

 

Make sure the lint filter is clean before every load.

Lint on clothes

• Dry lint-producing items (fuzzy towels) separate from lint

 

trappers, such as black linen pants.

 

 

 

• Divide larger loads into smaller loads.

 

 

 

Items still wrinkled

Small loads of 1-4 items work best.

after Wrinkle Prevent

Load fewer items. Load similar type items.

 

 

 

Odors remain in items

• Make sure to thoroughly wash items with strong odors.

after Cool Air

 

 

 

 

 

Troubleshooting

Information codes

If the dryer fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Information code

Meaning

Action

 

 

 

 

 

Clean the lint filter and/or heat

tC

Air temperature sensor issue

exchanger filter. If this continues, call

 

 

for service.

 

 

 

tC5

Compressor temperature

Wait 2-3 minutes. Turn the power on

sensor issue

and restart.

 

 

 

 

dC

Running the dryer with door

Close the door and restart.

open

If this continues, call for service.

 

 

 

 

HC

Compressor overheat

Call for service.

 

 

 

9C2

Low voltage detected

Check if the power cord is plugged

in. If this continues, call for service.

 

 

 

 

 

 

Water tank full

Empty the water tank, turn the

5C

power on, and restart. If this

Drain pump is out of order

 

continues, call for service.

 

 

 

 

 

For any codes not listed above, or if the information code continues to appear, call for service.

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Samsung DV80M5013QW/EU, DV80M50101W/EP manual Information codes