Samsung DVD-711 T, C

Troubleshooting Guide

Before requesting service (troubleshooting)

No operations can be

performed with remote.

The screen ratio can-

not be changed.

No audio.

Playback mode differs

from the Setup Menu

selection.

Disc Menu doesn’t

appear.

The icon appears

on screen.

Forgot password

If you experience other

problems.

5.1 channel sound is

not being reproduced.

Disc does not play.

• Check the batteries in the remote.May need replacing.

• Operate the remote control at a distance of no more than 20

feet.

• Remove batteries and hold down one or more buttons for

several minutes to drain the microprocessor inside the

remote to reset it.Reinstall batteries and try remote again.

• Ensure that the disc is installed with the label side facing up.

• Check the region number of the DVD.

• This player cannot play CD-ROMs, DVD-ROMs, CD-R, etc.

Insert a DVD, a VIDEO-CD or a CD.

• 5.1 channel sound is reproduced only when the following

conditions are met.:

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

• Check whether the disc being played has the “Dolby 5.1 ch”

mark on the outside.

• Check if your audio system is connected and working properly.

• The features or action cannot be completed at this time

because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time

that is out of range.

• Check if the disc has a Menu.

• Some of the functions selected in the Setup Menu may not

work properly if the disc is not encoded with the correspond-

ing function.

• The Screen Ratio is fixed on your DVDs.

• Make sure you have selected the correct Digital Output in

the Audio Options Menu.

• Press power on from a cold start with no disc in the unit.Press

the STOP and PLAY buttons simultaneously on the front panel

for three seconds.The Select Menu Language display will

appear.Select the desired language button.Press the SETUP

button on the remote control to select the Parental Mode.The

Parental Mode is now unlocked as indicated on the display.

Press the DOWN button to select Parental.Press ENTER and

the Create Password display will appear.You can now set your

rating level and change your password to a new number.

• Go to the contents and find the section of the instruction

book that contains the explanations regarding the current

problem, and follow the procedure once again.

• If the problem still cannot be solved, please contact your

nearest authorized service center.

Action

Problem Page

P4

P7

P12-13

P16-19

P22-26

P21-22

P26-31

P31

P30

P29

REFERENCE

Controlling a TV with the Remote

NOTE

The remote may not be able to control every

model TV of the brands listed.

The remote can also be set up to control most TVs.To program the remote, use the

code that corresponds to your brand.

If the TV turns off, setup is com-

plete.

Enter other codes of the same brand if

the first code does not work.

To operate the TV, use the “TV

Function Buttons”described on

page 14.

Turn on the TV

Point the DVD’s remote at

the TV.

While holding the TV

POWER button down, enter

the code for your brand.

While holding down the TV

button, enter 0.

e.g For Samsung D TVs

TV Codes

CODE

SETUP

DISPLAY

OPEN/CLOSE

AUDIO

SUB TITLE

DVD POWER

ANGLE

TOP MENU

RETURN

REV SEARCH

REPEAT

FWD SEARCH

BACK SKIP

PLAY/PAUSE

NEXT SKIP

STOP

STEP

CLEAR

MODE

A-B REPEAT

BOOKMARK

BRAND

SAMSUNG D

SAMSUNG F, LG A, LOEWE, PHILPS, FINLUX A,

YOKO, LOEWE OPTA A, MITSUBISHI A,

PHONOLA A, RADIOLA A,SCHNEIDER

SAMSUNG A

SAMSUNG B

SAMSUNG C

SAMSUNG E

TOSHIBA A

PANASONIC A

GRUNDIG A, BLAUPUNKT, SIEMENS

SHARP A

HITACHI A

SANYO A, AKAI, FISHER

HITACH B, SABA A, THOMSON A, NORDMENDE A

THOMSON B, SABA B, TELEFUNKEN A, NORDMENDE B

BRANDT, FERGUSON, PIONEER A, TELEAVIA, HITACH C

SONY A

TOSHIBA B, SANYO B, SHARP B, SONY B, MITSUBISHI B

TOSHIBA C, GRUNDIG B, FINLUX B

TOSHIBA D

TOSHIBA E

PHILIPS A, PHONOLA B, RADIOLA B

TOSHIBA F, GRUNDIG C, CGE, IMPERIAL, MIVAR

SABA C, BANG&OLUFSEN, LOEWE OPTA B, BRIONVEGA

FINLUX C, FORMENTI, PHILIPS B, SINGER, SINUDYNE

METZ, WEGA, PHONOLA C, RADIOMARELLI

NOKIA, PANASONIC B, SABA D, PIONEER B

REX, SELECO, SALORA

HITACHI D, NORDMENDE C, PANASONIC C,THOMSON C

SABA E, TELEFUNKEN B, CONTINENTAL EDISON

PANASONIC D

PANASONIC E

PANASONIC F

TELEFUNKEN C

MIVAL

LG B

SHARP C

JVC