Trouble Shooting Guide

Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

 

Symptom

Remedy

 

 

 

 

No power.

Insert the AC power plug securely into the power outlet.

 

 

 

 

Play fails to start even when PLAY is

Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.

 

pressed.

This player cannot play discs other than DVDs, Video CDs and CDs.

 

Play starts but then stops immediately.

The disc may be dirty and may require cleaning.

 

 

Ensure that the disc is installed with the label side up.

 

 

 

 

No picture.

Ensure that the equipment is connected properly.

 

 

Ensure that the input setting for the TV is “Video”.

 

 

 

 

No sound.

Ensure that the equipment is connected properly.

 

Distorted sound.

Ensure that the input settings for the TV and stereo system are correct.

 

 

 

C

Picture is distorted during rapid advance

The picture will be somewhat distorted at times:this is normal.

 

or rapid reverse.

 

O

No rapid advance or rapid reverse play.

Some discs may have sections which prohibit rapid advance(or rapid reverse).

 

 

 

M

No 4:3(16:9) picture.

Choose the correct setup "TV" item which matches the TV set used.

 

 

 

No operations can be performed with the

Check the batteries are installed with the correct polarities(+ and -).

M

remote control.

The batteries are depleted:replace them with new ones.

 

 

Point the remote control unit at the remote control sensor and operate.

O

 

Operate the remote control unit at a distance of not more than 7 meters(23 feet) from the

 

remote control sensor.

 

 

N

 

Remove the obstacles between the remote control unit and remote control sensor.

 

 

No key operation (by the unit and/or the

Set the POWER button to OFF and then back to ON. Alternatively, turn off the power,

 

 

remote control) is effective.

disconnect the power plug and then re-connect it. (The player may not be operating

 

 

properly due to lightning, static electricity or some other external factor.)

 

 

 

 

On-Screen Menu lcons not displayed or

Select the appropriate TV screen type by consulting the operating manual for the TV.

 

only partially displayed on the TV Screen.

 

 

 

 

 

The main unit is not working.

While “NO DISC” message appears on the display of main unit, hold the main unit's

 

The DVD player is not working normally.

STOP button for longer than 5 seconds. “INITIAL” appears on the display and all settings

 

 

will return to the default values.

 

 

Press the POWER button.

 

 

Using the RESET function will erase all stored settings.

 

 

Do not use this unless necessary.

 

 

 

 

Play does not start even when title is

Confirm the “PARENTAL” setting.

 

selected.

 

 

 

 

 

Audio soundtrack and/or subtitle

If the audio soundtrack and/or subtitle language does not exist on the disc, the

 

language is not the one selected at the

language selected at the initial settings will not be seen/heard.

 

initial settings.

 

 

 

 

 

No subtitles.

Subtitles appear only with discs which contain them.

D

 

Subtitles are cleared from the TV monitor. Perform the steps to display the subtitles.

 

 

 

Alternative audio soundtrack (or

An alternative language is not selected with discs which do not contain more than one

V

subtitle) languages fail to be selected.

language.

 

 

In the case of some discs, the alternative language cannot be selected by

D

 

operating the AUDIO or SUBTITLE button. Try selecting it from the DVD menu

 

if one is available.

 

 

 

 

 

 

Angle cannot be changed.

This function is dependent on software availability. Even if a disc has a number of

 

 

angles recorded, these angles may be recorded for specific scenes only.

 

 

 

 

When playing a DTS, DVD disc, no sound

Since this product incorporates technology, no sound will be output directly from the

 

is produced.

main unit.

 

 

To listen to DTS sound, connect an amplifier equipped with a DTS decoder to the digital

 

 

output (OPTICAL OUT).

 

 

 

V

No menu play.

This function works only for Video CDs with playback control.

C

D

 

 

Language Code List

Enter the appropriate code number for the initial settings “Disc Audio”, “Disc Subtitle” and/or “Disc Menu” (See page 29).

CodeLanguage

Code

Language

Code

Language

Code

Language

1027

Afar

1181

Frisian

1334

Latvian, Lettish

1506

Slovenian

1028

Abkhazian

1183

Irish

1345

Malagasy

1507

Samoan

1032

Afrikaans

1186

Scots Gaelic

1347

Maori

1508

Shona

1039

Amharic

1194

Galician

1349

Macedonian

1509

Somali

1044

Arabic

1196

Guarani

1350

Malayalam

1511

Albanian

1045

Assamese

1203

Gujarati

1352

Mongolian

1512

Serbian

1051

Aymara

1209

Hausa

1353

Moldavian

1513

Siswati

1052

Azerbaijani

1217

Hindi

1356

Marathi

1514

Sesotho

1053

Bashkir

1226

Croatian

1357

Malay

1515

Sundanese

1057

Byelorussian

1229

Hungarian

1358

Maltese

1516

Swedish

1059

Bulgarian

1233

Armenian

1363

Burmese

1517

Swahili

1060

Bihari

1235

Interlingua

1365

Nauru

1521

Tamil

1069

Bislama

1239

Interlingue

1369

Nepali

1525

Tegulu

1066

Bengali; Bangla

1245

Inupiak

1376

Dutch

1527

Tajik

1067

Tibetan

1248

Indonesian

1379

Norwegian

1528

Thai

1070

Breton

1253

Icelandic

1393

Occitan

1529

Tigrinya

1079

Catalan

1254

Italian

1403

(Afan) Oromo

1531

Turkmen

1093

Corsican

1257

Hebrew

1408

Oriya

1532

Tagalog

1097

Czech

1261

Japanese

1417

Punjabi

1534

Setswana

1103

Welsh

1269

Yiddish

1428

Polish

1535

Tonga

1105

Danish

1283

Javanese

1435

Pashto, Pushto

1538

Turkish

1109

German

1287

Georgian

1436

Portuguese

1539

Tsonga

1130

Bhutani

1297

Kazakh

1463

Quechua

1540

Tatar

1142

Greek

1298

Greenlandic

1481

Rhaeto-Romance

1543

Twi

1144

English

1299

Cambodian

1482

Kirundi

1557

Ukrainian

1145

Esperanto

1300

Kannada

1483

Romanian

1564

Urdu

1149

Spanish

1301

Korean

1489

Russian

1572

Uzbek

1150

Estonian

1305

Kashmiri

1491

Kinyarwanda

1581

Vietnamese

1151

Basque

1307

Kurdish

1495

Sanskrit

1587

Volapuk

1157

Persian

1311

Kirghiz

1498

Sindhi

1613

Wolof

1165

Finnish

1313

Latin

1501

Sangro

1632

Xhosa

1166

Fiji

1326

Lingala

1502

Serbo-Croatian

1665

Yoruba

1171

Faeroese

1327

Laothian

1503

Singhalese

1684

Chinese

1174

French

1332

Lithuanian

1505

Slovak

1697

Zulu

MISCELLANEOUS

55

56