Before contacting a service center

Situation

Suggested remedies

The TV does not

Make sure that the camera is correctly connected to the

 

TV with the A/V cable.

display your photos

Make sure that your memory card contains photos.

 

Your computer does

Make sure that the USB cable is connected correctly.

Make sure that your camera is switched on.

not recognize your

Make sure that you are using a supported operating

camera

 

system.

 

 

Your computer

The file transmission may be interrupted by static

disconnects the

camera while

electricity. Disconnect the USB cable and connect it again.

transferring files

 

 

 

Videos may not play on some video player programs.

Your computer

To play video files captured with your camera, use the

cannot play videos

Multimedia Viewer program that you can install with the

 

i-Launcher program on your computer.

Situation

Suggested remedies

 

End i-Launcher and restart the program.

 

Make sure that i-Launcheris set to On in the settings

 

menu. (p. 132)

 

Depending on your computer's specifications

i-Launcher is not

 

and environment, the program may not launch

 

automatically. In this case, click Start All Programs

functioning properly

 

 

Samsung i-Launcher Samsung i-Launcher

 

 

 

 

on your Windows computer. (For Windows 8, open

 

 

Start screen, and then select All apps Samsung

 

 

i-Launcher.) Or, click Applications Samsung

 

 

i-Launcheron your Mac OS computer.

Your TV or computer

microSDXC memory cards use the exFAT file system.

cannot display

photos and videos

Ensure that the external device is compatible with the

that are stored on a

exFAT file system before connecting the camera to the

microSDXC memory

device.

card.

 

 

Your computer does

microSDXC memory cards use the exFAT file system.

not recognize a

To use microSDXC memory cards on a Windows XP

microSDXC memory

computer, download and update the exFAT file system

card.

driver from the Microsoft website.

Appendixes 148

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Image 149
Samsung EC-DV150FBPBUS TV does not, TV with the A/V cable, Display your photos, Make sure that your camera is switched on