FAQ

Please check the following if the USB connection malfunctions.

Case 1 USB cable is not connected or it is not the supplied USB cable.

Connect the supplied USB cable.

Case 2 The camera is not recognised by your PC. Sometimes, the camera may appear under [Unknown Devices] in Device Manager.

Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.

Case 3 There is an unexpected error during file transfer. Turn the camera power off and on again. Transfer the file again.

Case 4 When using the USB hub.

There may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly.

Case 5 Are other USB cables connected to the PC?

The camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera.

Case 6 When I open the Device Manager (by clicking Start (Settings) Control Panel (Performance and Main- tenance) System (Hardware) Device Manager), there are Unknown Devices or Other Devices entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.

Right-click on the entry with the question (?) or exclamation

(!)mark and select "Remove". Restart the PC and connect the camera again.

Case 7 In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk.

Stop the security programs and connect the camera to the computer. Refer to the security program instructions about how to temporarily disable the program.

Case 8 The camera is connected to the USB port located on the front of the computer.

When the camera is connected to the USB port located on the front of the computer, the computer may not recognise the camera. Connect the camera to the USB port located on the back of the computer.

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Samsung EC-ES55ZBBP/FR, EC-ES55ZPBP/FR, EC-ES55ZSBP/FR, EC-ES55ZABP/FR manual Case 5 Are other USB cables connected to the PC?

EC-ES55ZPBP/E1, EC-ES55ZSBA/IT, EC-ES55ZSBP/FR, EC-ES55ZABP/E3, EC-ES55ZBBP/E3 specifications

The Samsung EC-ES55 series of digital cameras represents a unique combination of style, functionality, and advanced photographic technology. This series includes various models such as the EC-ES55ZABP/AU, EC-ES55ZSBP/ME, EC-ES55ZBDP/ME, EC-ES55ZABA/E3, and EC-ES55ZPBP/RU, each tailored to meet diverse photographic needs while maintaining an elegant design.

One of the standout features of the EC-ES55 series is its impressive 12.2-megapixel image sensor, which captures vibrant and high-resolution images across a wide range of lighting conditions. This is complemented by a powerful 5x optical zoom lens that enables users to frame their shots with precision, whether they are at a distance or up close. The ability to capture detailed images enhances the overall photography experience, making these cameras excellent choices for both beginners and seasoned photographers.

Additionally, the cameras in this series are equipped with Samsung's Smart Auto technology, which intelligently selects the best shooting settings based on the scene being captured. This feature simplifies the photography process, allowing users to focus on composition and creativity rather than technical adjustments. The EC-ES55 cameras also boast various scene modes that cater to different environments, including portrait, landscape, and night photography.

Furthermore, Samsung integrates a range of user-friendly features, including a 3-inch LCD screen that provides clear image previews and an intuitive interface for easy navigation. The cameras' compact and lightweight design ensures portability, making them perfect for travel or casual outings.

In terms of video recording capabilities, the EC-ES55 series supports 720p HD video capture, enabling users to document their moments in high-definition. Coupled with enhanced image stabilization, users can capture smooth and stable video footage, whether while walking or in dynamic environments.

Lastly, with the inclusion of built-in image editing capabilities, users can retouch their photos directly from the camera, adding creative touches without the need for a computer. Overall, the Samsung EC-ES55 series combines advanced features, versatile shooting options, and a sleek design that appeals to a wide range of photography enthusiasts, ensuring memorable moments are captured in exquisite detail.