常见问题集

USB 发生连接故障时,请按如下所述进行检查。

案例 1 未连接 USB 数据线,或未用随附的 USB 数据线。

Ã请连接随附的 USB 数据线。

案例 2 计算机无法识别出相机。

有时,相机会出现在设备管理器[无法识别的设备] 中。

Ã请以正确方式安装相机驱动程序。关闭相机,拔下 USB 数据 线,然后重新插入 USB 数据线并开机。

案例 3 传输文件时发生意外错误。

Ã关闭相机电源,然后重新打开。重新传输文件。

案例 4 使用 USB 集线器时。

Ã若计算机与集线器不兼容,使用 USB 集线器将相机连接到 计算机时,可能会出现问题。请尽量直接将相机连接到计算 机。

案例 5 是否有其它 USB 数据线连接到计算机?

Ã若相机与其它 USB 数据线一并连接到计算机,相机可能会出 现故障。此时,请拔下其它 USB 数据线,仅连接相机的 USB 数据线。

案例 6

案例 7

案例 8

打开设备管理器(按开始”(设置)“控制面板(性能和维护)系统(硬件) 设备管理器)后,出现无 法识别的设备其它设备项目,其旁边带有黄色问号 (?) 或感叹号 (!)

Ã在带有问号 (?) 或感叹号 (!) 标记的项目上单击鼠标右键,然 后选择删除。重新启动计算机,然后再次连接相机。在 Windows 98SE 计算机上,请删除相机驱动程序,重新启动 计算机,然后重装相机驱动程序。

Norton Anti VirusV3 等安全程序下,计算机可能无法识 别出用作可移动磁盘的相机。

Ã请停止安全程序,然后将相机连接到计算机。有关如何暂时禁 用安全程序的信息,请参阅安全程序说明。

相机被连接到计算机正面的 USB 端口。

Ã若将相机连接到计算机正面的 USB 端口,计算机可能无法识 别出相机。请将相机连接到计算机后面的 USB 端口。

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06 软件

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Samsung EC-I80ZZBDA/E3, EC-I80ZZSBA/FR, EC-I80ZZBBA/FR manual 常见问题集, 案例 5 是否有其它 USB 数据线连接到计算机?, 相机被连接到计算机正面的 Usb 端口。

EC-I80ZZSBA/FR, EC-I80ZZSDA/E3, EC-I80ZZBBA/FR, EC-I80ZZBDA/E3 specifications

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