Before contacting a service center
Symptom | Causes | Remedy | |
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Colour of image |
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is different to | - White balance setting is | - Select appropriate White balance | |
the original | incorrect |
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scene |
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Images are too | - Exposure is excessive | - Reset exposure compensation | |
bright | |||
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| - The external monitor has | - Check the connection cables | |
No image on | not been connected |
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properly with the camera |
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external monitor |
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- There are incorrect files | - Insert a memory card that has correct | ||
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| in the memory card | files | |
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| - Cable connection is | - Check the connection | |
| incorrect |
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| - The camera is off | - Turn the camera on | |
| - There are no batteries, | - Insert new batteries or check the | |
| the batteries are | adapter connection | |
When using the | exhausted or the AC |
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PC’s explorer, | adapter is not connected. |
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the [Removable | - The operating system is | - Install Windows 98, 98SE, 2000, ME, | |
Disk] file does | not Windows 98, 98SE, | XP/ Mac OS 9.0 ~ 10.2 to PC that | |
not show | 2000, ME, XP/ Mac OS | supports USB | |
| 9.0 ~ 10.2. Alternatively |
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| the PC does not support |
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| USB |
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| - The camera driver is not | - Install a [USB Storage Driver] | |
| installed |
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