Samsung EC-WB2000BPAE3, EC-WB2000BPAE1, EC-WB2000BPBE1 manual Before contacting a service center

Before contacting a service center

Situation	Suggested remedies
The flash fires	The flash may fire due to static electricity.
unexpectedly	This is not a malfunction of the camera.
The date and time are	Set the date and time in the display settings
incorrect	menu. (p. 112)
The display or buttons	Remove the battery and insert it again.
do not work
	If you use your camera at low temperatures,
The camera screen	it will cause the camera screen to
	malfunction or discolor. For better
works poorly
	performance of your camera screen, use
	your camera at normal temperatures.
The memory card has	The memory card has not been formatted.
an error	Format the card. (p. 111)
	If you change the name of a file, your
	camera may not play the file (the name of
Cannot play back files	the file should meet the DCF standard). If
	you encounter this situation, play back files
	on your computer.

Situation	Suggested remedies
	• Make sure that the focus option you set
	is suitable for close-up shots. (p. 62)
The photo is blurry	• Make sure that the lens is clean. If not,
	clean the lens. (p. 115)
	• Make sure that the subject is within range
	of the flash. (p. 124)
The colors in the photo	An incorrect white balance can create
	unrealistic color. Select the proper white
do not match the actual
scene	balance option to suit the light source.
	(p. 72)
	Your photo is overexposed.
	• Adjust the aperture value or the shutter
The photo is too bright	speed. (p. 42)
	• Turn off the flash. (p. 59)
	• Adjust the ISO speed. (p. 61)
	• Adjust the exposure value. (p. 71)
	Your photo is underexposed.
	• Adjust the aperture value or the shutter
The photo is too dark	speed. (p. 42)
	• Turn on the flash. (p. 59)
	• Adjust the ISO speed. (p. 61)
	• Adjust the exposure value. (p. 71)

Appendixes 122