Sound

If you find that there is a problem with the TV's speakers, run Sound Test (Support > Self Diagnosis > Sound Test) to diagnose the issue. If the audio is OK, the sound problem may be caused by the source

or signal.

There is something wrong

with the TV.

Try this!

There is no sound or

Please check the volume of the device (cable/satellite box, DVD, Blu-ray, etc.)

the sound is too low at

connected to your TV.

maximum volume.

 

 

 

 

Navigate to Sound and set Speaker Select to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but

box connected to your TV is using an HDMI cable.)

there is no sound.

If you are using a DVI to HDMI cable, a separate audio cable is required.

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the device’

 

s power cable.

 

 

 

Make sure that the audio cable is connected to the correct audio output

The speakers are making

connector on the external device.

For antenna or cable connections, check the signal information. A low signal

an odd sound.

level may cause sound distortions.

 

 

Run Self Diagnosis (Support > Self Diagnosis > Sound Test).

 

 

3D TV

There is something wrong

with the TV.

Try this!

 

Make sure the glasses are turned on.

The 3D Active Glasses

The 3D Active Glasses may not work properly if there is another 3D product or

electronic device turned on near the glasses or TV.

are not working correctly.

If there is a problem, keep other electronic devices as far away as possible from

 

 

the 3D Active Glasses.

 

 

The 3D images don’t

The ideal viewing distance is three times or more the height of the screen.

look quite right.

We also recommend sitting with your eyes level with the screen.

 

 

The batteries in the 3D

Turn off the 3D glasses when you are not using them. If you leave the 3D glasses

glasses don’t last.

on, the battery lifespan is shortened.

 

 

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Samsung PN64F8500, UN60F7500AFXZA, PN51F8500, PN60F8500 manual Navigate to Sound and set Speaker Select to TV Speaker
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PN64F8500, PN60F8500, F7500, PN51F8500, UN60F7500AFXZA specifications

The Samsung UN60F7500AF, UN60F7500AFXZA, PN51F8500, F7500, and PN60F8500 are part of Samsung’s renowned line of Smart TVs, designed to provide an exceptional viewing experience. These models are equipped with advanced technologies that enhance picture quality, sound, and connectivity options.

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