Troubleshooting | Samsung GT-B5510 instruction

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

	Code	Try this to solve the problem:
		When the device lock feature is enabled,
	Password	you must enter the password you set for the
		device.

		When using the device for the first time or
	PIN	when the PIN requirement is enabled, you
	PIN	must enter the PIN supplied with the SIM or
		USIM card. You can disable this feature by
		using the Lock SIM card menu.

		Your SIM or USIM card is blocked, usually as a
	PUK	result of entering your PIN incorrectly several
	PUK	times. You must enter the PUK supplied by
		times. You must enter the PUK supplied by
		your service provider.

		When you access a menu requiring the PIN2,
	PIN2	you must enter the PIN2 supplied with the
	PIN2	SIM or USIM card. For details, contact your
		SIM or USIM card. For details, contact your
		service provider.

Your device displays network or service error messages

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When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

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Troubleshooting

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Samsung GT-B5510 user manual Troubleshooting

Contents

GT-B5510 Using this manual Read me first Represents the Menu key Instructional iconsPlease keep this manual for future reference Copyright 2011 Samsung Electronics CopyrightTrademarks Contents Entertainment 100 101102 104 115 Assembling Unpack Install the SIM or Usim card and battery Charge the battery Insert the battery Replace the back cover ››Charge with a travel adapter Assembling GB depending on memory card manufacturer and type Insert a memory card optional››Charge with a USB cable ››Remove the memory card Attach a hand strap optional ››Format the memory card Getting started Turn your device on and off Get to know your device ››Device layout Keys Symbol Enter symbols in a text input Field ››QWERTY keyboardAlt Keys in a text input field ››QWERTY keyboard shortcut key + G View the web page details Others Indicator icons Current time Use the touch screen Use the trackpad Lock or unlock the touch screen and keys ››Move items on the idle screen Get to know the idle screen››Add items to the idle screen ››Remove items from the idle screen ››Use the notifications panel Access applications ››Add or remove panels to the idle screen ››Access recent applications ››Organise applications››Use the task manager Press → Save Customise your device ››Set application shortcuts››Set the current time and date → Applications → Quick launch ››Adjust the volume of the ringtones ››Switch to Silent mode››Activate animation for switching windows ››Turn on or off the touch tone ››Set a screen lock ››Adjust the brightness of the display››Select a wallpaper for the idle screen Idle mode, open the application list and select ››Lock your SIM or Usim card→ Location and security → Set screen lock → PIN ››Activate the Find my mobile feature → Location and security → SIM Change AlertTo create a Samsung account, select Sign up Select Alert message recipients Enter text ››Enter text using the Qwerty keyboard››Enter text using the Samsung keypad Getting started ››Copy and paste text ››Use Qwerty keyboard shortcut key ››Install an application Download applications from Android MarketMove the cursor to the beginning or +Trackpad ››Uninstall an application Select Uninstall → OKDownload files from the web Synchronise data ››Set up a server account ››Activate automatic sync››Synchronise data manually → Accounts and sync Communication Calling››Make or answer a call Select To make a call ››Use a headset To dial the number ››Use options during a call ››Use additional features → Call settings → Fixed Dialing Numbers → Enable FDN→ Call settings → Call forwarding. Select a condition ››View and dial missed calls ››View call logs Logs Messaging ››Send a text message››Send a multimedia message Select New message Press → Add subject and enter a subject for the message ››View a text or multimedia messageAdd recipients of your message ››Send an email message Google Mail››Listen to voice mail messages Mail ››View email messages››Organise email by labels ››Set up an email account From the Inbox screen, tap and hold a messageSelect Change labels Select a label to add and select OK ››Send an email message ››View an email message Samsung Email Talk››Add friends to your friend list ››Start a chat Samsung IM Social HubSamsung IM Hub Entertainment Camera ››Capture a photo ››Capture a photo by using preset options for various scenes ››Capture a photo in Smile shot mode ››Capture a panoramic photoSelect → Smile shot Repeat to complete the panoramic photo ››Customise camera settings ››Record a video Length of video that can be Customise camcorder settings Gallery Supported file formats ››View a photo ››Play a video ››Play music Music››Add music files to your memory card Control playback with the following keys Bar ››Use the party shuffle feature To turn off the party shuffle feature, press → PartyPress → Party shuffle Shuffle off ››Listen to the FM radio ››Customise music player settingsFM radio Radio ››Save a radio station automatically››Add a radio station to the favourites list ››Customise FM radio settings Personal information Contacts››Create a contact Select Add to Contacts → ››Find a contact ››Set a speed dial number››Create your namecard Press → More → Speed dial ››Create a group of contacts ››Copy contactsPress → Import/Export → Import from SIM card Press → Import/Export → Export to SIM card ››Import or export contacts ››View the communication log››View social network activities Press → Import/Export → Import from SD card Calendar ››Create an event››View events Calendar Press → More → Create ››Stop an event alarm Memo››Create a memo ››View memos Voice recorder ››Record a voice memo››Play a voice memo Recorder ››Browse web pages WebInternet Screen, press → More → Add shortcut to Home ››Search for information by voice ››Bookmark your favourite web pagesIdle mode, open the application list and select Internet Select → Bookmarks ››Access the frequently visited pages or the recent history Maps››Search for a specific location Select → Most visited or History ››Get directions to a specific destination Select the location you want to view details Select → Select from Contacts or Add via email address LatitudePlaces Navigation Select a place name to view its details YouTube ››Watch videos››Share videos ››Upload videos Samsung Apps Samsung AppsMarket News & Weather ››View the weather information››Read news articles Idle mode, open the application list and select News Bluetooth ››Turn on the Bluetooth wireless feature→ Wireless and networks → Bluetooth settings Select Bluetooth to turn on the Bluetooth wireless feature ››Find and pair with other Bluetooth-enabled devices → Wireless and networks → Bluetooth settings → Scan devices → Wireless and networks → Bluetooth settings → Discoverable Wi-Fi››Receive data using the Bluetooth wireless feature ››Activate the Wlan feature → Wireless and networks → Wi-Fi settings››Find and connect to a Wlan ››Add a Wlan manually → Wireless and networks → Tethering and portable hotspot Mobile network sharing GPS ››Activate location services PC connections››Connect with Samsung Kies → Location and security VPN connections ››Connect as a mass storage device ››Set up VPN connections Enter the user name and password and select Connect ››Connect to a private network ››Set a new alarm ››Stop an alarmTools Clock ››Delete an alarm CalculatorDownloads Select Delete → OK Amr-nb/wb, wav, midi Google SearchMy files SIM Toolkit Idle mode, open the application list and select SIM Toolkit Task manager ThinkFree Office››Create a new document ThinkFree Office ››View and edit a document on your device ››Manage documents online Voice Search Search Wireless and networks SettingsAccess the Settings menu ››VPN settings Portable Wi-Fi hotspot settingsSet up and connect to virtual private networks VPNs ››Tethering and portable hotspot Call settings Sound DisplayScreen display Home screen Customised keys Location and security Set up SIM card lock Development Change the settings for managing installed applicationsApplications Accounts and sync PrivacySD card and phone storage Locale and text Set to use the virtual keypad when you enter text Select a default keypad type for text input››On-screen keypad ››Select input method ››Voice recognition settings ››Text-to-speech settingsVoice input and output ››Device keyboard Accessibility Speech rate Select a speed for the text-to-speech featureDate and time About phone Troubleshooting Touch screen responds slowly or improperly → Erase everything If using a headset, ensure that it is properly connected Ensure that you have pressed the Dial keyNumber you are dialling Ensure that your device is turned on Battery does not charge properly or the device turns off Error messages appear when opening music files Another Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with care 123 124 Proper care and use of your mobile device 126 127 128 129 Specific Absorption Rate SAR certification information Correct disposal of this product Disclaimer Battery Index 100 Wlan GSM Wcdma Wi-Fi Mobile Phone GT-B5510 Declaration of Conformity R&TTE To install Kies PC Sync