Samsung GT-B7320 troubleshooting

a

troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

While using your device, the

following messages may appear:

Your device does not show a signal (no

bars next to the network icon).

• If you just turned on the device, wait about 2

minutes for your device to find the network

and receive a signal.

• You may not be able to receive a signal in

tunnels or elevators. Move to an open area.

Message Try this to solve the problem:

SIM Failure Ensure that the SIM or USIM

card is installed correctly.

Enter SIM

PIN

When using the device for the

first time or when the PIN

requirement is enabled, you

must enter the PIN supplied with

the SIM or USIM card. To disable

this feature, press <

Start

>

→

<

More

>

→

Settings

→

Security

→

Disable SIM PIN

.

PUK

Required

Your SIM or USIM card is

blocked, usually as a result of

entering your PIN incorrectly

several times. You must enter

the PUK supplied by your

service provider.

Message Try this to solve the problem:

Contents

Main Page using this manual Instructional icons Copyrights and trademarks contents safety and usage information .................. 2 quick start guide .................................... 12 communication ...................................... 29 media ......................................................34 personal productivity ............................. 43 web ......................................................... 50 connectivity ............................................55 additional programs ............................... 63 safety and usage information Keep your device away from small children and pets Protect your hearing Safety warnings Install mobile devices and equipment with caution Handle and dispose of batteries and chargers with care Avoid interference with pacemakers Safety precautions Page Avoid interference with other electronic devices Important usage information Ensure access to emergency services Specific Absorption Rate (SAR) certification information Correct disposal of this product Correct disposal of batteries in this product Disclaimer Page quick start guide Unpack 13 quick start guide Phone layout The front of your device includes the following keys and features: The rear of your device includes the following keys and features: Keys Icons Assemble and prepare your device Install the SIM or USIM card and battery Page Charge the battery Insert a memory card (optional) Turn on your device on and off Lock or unlock the keys Disable wireless functions Work with applications Open applications or folders Switch applications Close applications Use basic call functions Make a call Answer a call Adjust the volume View and dial missed calls Send and view text messages Send a text message Enter text View a text message Add and find contacts Add a new contact Find a contact Use basic camera functions Capture photos View photos Capture videos View videos Listen to music Add music files to your device Play music files Create a playlist Customise your device Adjust the volume of the key tones Change your ringtone Set your device profile Activate a profile Personalise a profile Select a theme for the display or wallpaper communication Calls Call an international number Call a contact from Contacts Make a call from Call History Messaging Send a multimedia message Create an email account Send an email message Retrieve email from an email server View messages View or save email attachments Page media Camera Capture a series of photos Capture photos with decorative frames Capture divided photos Capture photos in Smile shot mode Capture photos by using options preset for various scenes Use camera options Customise camera settings Page Photo Slides Create a photo album Edit photos View slideshows with background music View a photo Play a video Open documents Send a file FM Radio Listen to the FM radio Store radio stations by automatic tuning Set up your favourite list Streaming Player Voice Notes Record a voice clip Play a voice clip personal productivity Contacts Copy contact cards Assign a speed dial number to a contact card Assign an image or a ringtone to a contact card Calendar Create a calendar event Change the calendar view Stop an event alarm Office Mobile Open and edit an Excel workbook Open and edit a Word document Open and view a PowerPoint slideshow Create and edit a note Adobe Reader LE Team manager Make a new team Add members to a team Send a message to members Send an appointment Tasks Create a task Mark a task as completed web Internet Explorer Browse a web page Add a bookmark Change browser settings Windows Live Messenger Set up Messenger and sign in Chat with Messenger RSS Reader Create feeds Import feeds Read RSS feeds Find new feeds connectivity Wi-Fi Activate and connect to a WLAN Create a new WLAN Bluetooth Turn on the Bluetooth wireless feature Search for and pair with a Bluetooth-enabled device Send data via the Bluetooth wireless feature Receive data via the Bluetooth wireless feature Set up a Bluetooth COM port USB Set a default action for your USB connection Copy files to a memory card ActiveSync Install ActiveSync on your PC Synchronise your data Configure an Exchange server Change the synchronisation schedule Internet Sharing Connections Set up GPRS connections Set up proxy server connections Set up VPN server connections additional programs Games Java Download applications Launch applications World Clock Create a world clock Add a world clock to your display Alarms Set a new alarm Stop an alarm D-Day Calculator Tip Calculator Smart Converter Add currencies and exchange rates Convert measurements StopWatch Search File Explorer Settings Phone All Calls Voice Calls Video Calls Own Numbers SDN Sounds Display Home Screen Start Menu Style Profiles Date and Time Beam Bluetooth USB GPRS Proxy VPN Wi-Fi Wi-Fi Status Wi-Fi Always On Security Message Ticker Remove Programs Power Management Memory Info Key Settings Operator Settings Regional Settings Owner Information Page troubleshooting While using your device, the following messages may appear: Your device does not show a signal (no bars next to the network icon). Page Page You cannot find a Bluetooth-enabled device. You cannot listen to music on a remote Bluetooth headset. index Page Page Page Declaration of Conformity (R&TTE) We, Samsung Electronics GSM Mobile Phone : GT-B7320 Samsung Electronics QA Lab.