Troubleshooting
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Some music les may not play on your Samsung mobile
device for a variety of reasons. If you receive error messages
when opening music les on your device, try the following:
Free some memory by transferring les to a PC or deleting
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les from your device.
Ensure that the music le is not Digital Rights Management
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(DRM)-protected. If the le is DRM-protected, ensure that
you have the appropriate license or key to play the le.
Ensure that your device supports the le type.
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Another Bluetooth device is not locatedEnsure that the Bluetooth wireless feature is activated on
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your device.
Ensure that the Bluetooth wireless feature is activated on
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the device you wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are
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within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung
Service Centre.
A connection is not established when you connect the device to a PCEnsure that the PC data cable you are using is compatible
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with your device.
Ensure that you have the proper drivers installed and
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updated on your PC.