Samsung GT-I8000DBAXEV, GT-I8000DBAXME, GT-I8000DBBXEV, GT-I8000EAAXEV, GT-I8000EABXEV, GT-I8000EKBJED, GT-I8000EKBKSA, GT-I8000EKBTHR, GT-I8000ISBJED, GT-I8000KKAABS, GT-I8000KKAAFR, GT-I8000KKAARB, GT-I8000KKAJED, GT-I8000KKAKEN, GT-I8000KKAMED, GT-I8000KKAMID, GT-I8000KKAMMC, GT-I8000KKAMWD, GT-I8000KKATHR, GT-I8000KKAXEV, GT-I8000KKAXSG, GT-I8000KKBABS, GT-I8000KKBARB, GT-I8000KKBEGY, GT-I8000KKBJED, GT-I8000KKBKSA, GT-I8000KKBMMC, GT-I8000KKBMWD, GT-I8000KKBPAK, GT-I8000KKBTHR, GT-I8000KKBTMC, GT-I8000KKBXEV, GT-I8000KKBXSG, GT-I8000KKEECT, GT-I8000KKEITO, GT-I8000KKEMED, GT-I8000KKEMWD, GT-I8000KKEXEV, GT-I8000KKWXSG, GT-I8000KKXXSG, GT-I8000RRAXEV, GT-I8000RRBTHR, GT-I8000RRBXEV, GT-I8000RREXEV, GT-I8000RWAARB, GT-I8000RWAMID, GT-I8000RWAXEV, GT-I8000RWAXSG, GT-I8000RWBJED, GT-I8000RWBKSA, GT-I8000RWBMWD, GT-I8000RWBTHR, GT-I8000RWBXEV, GT-I8000RWEXEV, GT-I8000XNAXEV, GT-I8000XNBXEV Troubleshooting

Troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

When you turn on your device, the following messages may appear:

Message	Try this to solve the problem:
The SIM card is	Ensure that the SIM or USIM card is installed
missing.	correctly.
	When using the device for the first time or when
	the PIN requirement feature is enabled, you must
Enter PIN.	enter the PIN supplied with the SIM or USIM card.
	To disable the PIN requirement feature, tap Start
	> Settings > Basic Settings tab > Security > SIM
	PIN, and then tap	next to Require PIN when
	phone is used.
SIM card	Your SIM or USIM card is blocked, usually as a
	result of entering your PIN incorrectly several
blocked.	times. You must enter the PUK supplied by your
	service provider.

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Contents

Page user manual Read me first Instructional Icons Copyrights and trademarks Page Contents Page Page Introducing your device Unpack Get to know your device Front view Rear view Keys Icons Page Assemble and prepare your device Insert the SIM or USIM card and battery Charge battery Insert a memory card (optional) Page Attach a hand strap (optional) Turn on your device for first time Activate Sleep mode Lock external keys and touch screen Use the touch screen Use the Cube launcher Disable wireless functions Reset the device Customise your device Change your theme or background image Add or remove items on the Today screen Adjust the system volume Activate Etiquette pause Use Widgets Open the toolbar Page Page Work with applications Open applications or folders Organise applications Switch applications Close applications Access the Windows Mobile Help system Enter text Enter text with Block Recognizer Enter text with the keyboard Enter text with Letter Recognizer Enter text with Samsung Keypad Enter text with Transcriber Page Enter text with the QWERTY keyboard Communication Work with contacts Create a new Outlook or SIM contact card Search for a contact card Copy or move contact cards Organise your contacts into categories Assign a speed dial number to a contact card Assign a photo to a contact card Assign a ringtone to a contact card Calling Make a call Make a call from Phonebook Answer a call Reject a call Adjust the call volume Call an international number Access the call log Messaging Send a text message Send a multimedia message Send an email message View messages Add an email account Multimedia Camera Capture a photo View a photo Adjust Camera settings Page Record a video Play a video Adjust Camcorder settings Capture photos in Smile shot mode Capture panoramic photos Create a photo mosaic Capture photos in Action shot mode Page Touch Player Add music files to your device Update the library Play music or video files Page Create a playlist Add files to a playlist Photo Album Start a slideshow Digital Frame View slideshows with background music Page FM Radio Listen to the FM radio Save radio stations by automatic tuning Save radio stations manually Select a station Record the FM radio Video Editor Auto-cropa video Add pre-recordedaudio to a video Create a storyboard Page Games Java Personal productivity ActiveSync Install ActiveSync on your computer Connect your device to a computer Synchronise your data Add an Exchange server Change the synchronisation schedule Clock Set an alarm Stop an alarm Schedule an anniversary Create a world clock Use the stopwatch Touch Calendar Create a calendar event Change the calendar view Stop an event reminder Notes Create a note Create a sketch Smart Memo Audio Note Record a voice memo Listen to a voice memo Tasks Create a task Mark a task as completed Calculator Page Smart Converter Smart Reader Capture images of business cards or documents Page Translate text View captured images Smart Search Search inside the device Search on the web Web applications Web browsing with Opera Browse the web Page Bookmark your favourite pages Streaming Player Stream media from the internet Midomi Search for song information by singing or humming the song Search for song information by grabbing the song from an audio source RSS Reader Subscribe to RSS feeds Update and read RSS feeds Podcast Subscribe to Podcasts Download and play podcasts Update your podcast library QIK Sign up for a new account Sign in to QIK Stream live video to your friends and family Page Communities Upload photos Upload photos at a later time (Upload reservation) Page Connectivity Connect to the internet or your network Connect to the internet Connect to work End a connection Page Find the active network connection Use Internet Sharing GPS Connect to an external GPS receiver Update the GPS functionality Page Bluetooth Turn on the Bluetooth wireless feature Change Bluetooth device names Search for and pair with a Bluetooth-enableddevice Page Send data via the Bluetooth wireless feature Receive data via the Bluetooth wireless feature Activate the smart pairing option Wi-Fi Activate and connect to a WLAN Create a new Wi-Ficonnection Connected Home Play files with another device Page Play files from one device to the other device Download files to your device Delete files Troubleshooting Page Page Page Page Safety and usage information Safety warnings Page Safety precautions Page Page Important usage information Page Page Page Page Page Page Index