Manuals / Brands / Mobile Devices / Mobile Device / Samsung / Mobile Devices / Mobile Device

Samsung GT-I9152 GT-I9152ZKAXXV, GT-I9152ZWAXXV Error messages appear when launching the camera, Error messages appear when launching the FM radio, Error messages appear when opening music files

1 129

Download 129 pages, 0 b

Troubleshooting

Error messages appear when launching the camera

Your Samsung device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Error messages appear when launching the FM radio

The FM radio application on your Samsung device uses the headset cable as an antenna. Without a headset connected, the FM radio cannot receive radio stations. To use the FM radio, first ensure that the headset is properly connected. Next, scan for and save the available radio stations.

If you still cannot use the FM radio after performing these steps, try accessing your desired station with another radio receiver. If you can hear the station with another receiver, your device may require service. Contact a Samsung Service Centre.

Error messages appear when opening music files

Some music files may not play on your Samsung device for a variety of reasons. If you receive error messages when opening music files on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that your device supports the file type.

127

Contents

Page About this manual Instructional icons Copyright Trademarks Table of Contents Media Travel & local Settings Application & media stores Utilities Getting started Device layout Buttons Package contents Installing the SIM or USIM card and battery Page Page Removing the SIM or USIM card and battery Charging the battery Charging with the charger Checking the battery charge status Reducing the battery consumption Inserting a memory card Removing the memory card Formatting the memory card Turning the device on and off Holding the device Locking and unlocking the device Adjusting the volume Switching to silent mode Switching between networks Activating SIM or USIM cards Switching between networks Basics Indicator icons Using the touch screen Finger gestures Tapping Dragging Double-tapping Flicking Pinching Control motions Rotating the screen Picking up Holding to ear Panning to move Panning to browse Turning over Tilting Palm motions Sweeping Covering Activating Multi Window Using the Multi Window panel Using Multi Window applications Notifications Quick setting panel Home screen Rearranging items Adding an application icon Adding an item Moving an item Rearranging panels Adding a new panel Moving a panel Removing a panel Setting wallpaper Locked screen Adding widgets Page Using applications Opening an application Opening from recently-usedapplications Closing an application Applications screen Organising with folders Installing applications Uninstalling applications Sharing applications Help One-handedoperation Entering text Changing the keyboard type Using the Samsung keyboard Changing the keyboard layout Entering uppercase Changing language keyboards Handwriting Entering text by voice Copying and pasting Connecting to a Wi-Finetwork Turning Wi-Fion and off Joining Wi-Finetworks Adding Wi-Finetworks Forgetting Wi-Finetworks Setting up accounts Adding accounts Removing accounts Transferring files Connecting with Samsung Kies Connecting with Windows Media Player Connecting as a media device Securing the device Setting a face unlock Setting a face and voice unlock Setting a pattern Setting a PIN Setting a password Unlocking the device Upgrading the device Upgrading with Samsung Kies Upgrading over the air Communication Phone Making calls Making a call Speed dial numbers Finding contacts Making an international call During a call Adding contacts Viewing call logs Receiving calls Answering a call Rejecting a call Automatically rejecting calls from unwanted numbers Missed calls Ending a call Video calls Making a video call During a video call Swapping images Contacts Managing contacts Creating a contact Editing a contact Deleting a contact Searching for contacts Displaying contacts Moving contacts Syncing with Google Contacts Syncing with Samsung Contacts Importing and exporting contacts Importing contacts Contact groups Adding contacts to a group Managing groups Sending a message or email to a group’s members Business card Messaging Sending messages Translating and sending messages Viewing incoming messages Listening to a voice message Email Setting up email accounts Sending scheduled messages Reading messages Google Mail Page Talk Public profile Adding friends Chatting with friends Switching between chats Google+ Messenger ChatON Web & network Internet Viewing webpages Opening a new page Searching the web by voice Chrome Syncing with other devices Bluetooth Pairing with other Bluetooth devices Sending and receiving data Samsung Link Sending files Sharing files Playing files on a remote device Using the Group Play feature Managing contents on a web storage service Group Play Creating a group for Group Play Joining Group Play Media Music Playing music Setting a song as ringtone Creating playlists Playing music by mood Camera Taking photos Taking a photo Shooting mode Panoramic photos Taking videos Taking a video Recording mode Zooming in and out Share shot Configuring settings for Camera Shortcuts Gallery Viewing images Zooming in and out Viewing images using the motion feature Playing videos Trimming segments of a video Editing images Modifying images Favourite images Deleting images Sharing images Setting as wallpaper Story Album Creating story albums Creating recommended albums Viewing story albums Paper Artist Video Deleting videos Sharing videos Using Popup Video player YouTube Watching videos Uploading videos FM Radio Listening to the FM radio Scanning radio stations Adding stations to the favourites list Application & media stores Play Store Samsung Apps Play Music Utilities S Memo Composing memos Inserting multimedia files or a voice recording Browsing memos Viewing a memo S Planner Creating events or tasks Syncing with Google Calendar Changing calendar type Searching for events Deleting events Sharing events Dropbox Cloud Syncing with the Samsung account Backing up or restoring data Syncing with Dropbox Clock Alarm Setting alarms Stopping alarms Deleting alarms World clock Creating clocks Deleting clocks Stopwatch Timer Calculator S Translator Using S Translator Starting a conversation with the translator Voice Recorder Recording voice memos Playing voice memos Managing voice memos Saving files with contextual tags S Voice Driving mode Google Searching the device Searching with images Search scope Google Now Voice Search My Files Downloads TripAdvisor Travel & local Maps Searching for locations Getting directions for a destination Local Navigation Settings About Settings Connections Wi-Fi Setting Wi-Fisleep policy Bluetooth Data usage More networks Flight mode Mobile networks Tethering and portable hotspot VPN My device Lock screen Display Sound Home screen mode Call •Answering/ending calls: The home key answers calls power key ends calls •Call alerts: Blocking mode SIM card manager Power saving mode Accessory Accessibility One-handedoperation Language and input Language Default Google voice typing Samsung keyboard Voice recogniser Voice search Text-to-speechoptions Pointer speed Motions and gestures Smart screen Accounts Add account Cloud Backup and reset More Security Application manager Battery Storage Date and time About device Troubleshooting Your device displays network or service error messages The touch screen responds slowly or improperly Your device freezes or has fatal errors Calls are being dropped Outgoing calls are not connected Incoming calls are not connected Others cannot hear you speaking on a call Audio quality is poor When dialling from contacts, the call is not connected The device beeps and the battery icon is empty The battery does not charge properly or the device turns off Your device is hot to the touch Error messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a computer A small gap appears around the outside of the device case