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Samsung GT-I9195ZKADBT Error messages appear when launching the camera, Error messages appear when launching the FM radio, Error messages appear when opening music files

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Troubleshooting

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Error messages appear when launching the camera

Your Samsung device must have sufficient available memory and battery power to operate

the camera application. If you receive error messages when launching the camera, try the

following:

•

Charge the battery or replace it with a battery that is fully charged.

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Restart the device. If you are still having trouble with the camera application after trying

these tips, contact a Samsung Service Centre.

Error messages appear when launching the FM radio

The FM radio application on your Samsung device uses the headset cable as an antenna.

Without a headset connected, the FM radio cannot receive radio stations. To use the FM radio,

first ensure that the headset is properly connected. Next, scan for and save the available radio

stations.

If you still cannot use the FM radio after performing these steps, try accessing your desired

station with another radio receiver. If you can hear the station with another receiver, your

device may require service. Contact a Samsung Service Centre.

Error messages appear when opening music files

Some music files may not play on your Samsung device for a variety of reasons. If you receive

error messages when opening music files on your device, try the following:

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is

DRM-protected, ensure that you have the appropriate licence or key to play the file.

•

Ensure that your device supports the file type.

Contents

Main About this manual www.samsung.com Instructional icons Copyright Trademarks Table of Contents Getting started Basics Communication Web & network Travel & local Settings Troubleshooting Media Application & media stores Getting started Device layout Buttons Package contents Installing the SIM or USIM card and battery 3 4 Page Charging the battery Charging with the charger Checking the battery charge status Reducing the battery consumption Inserting a memory card 1 2 3 4 Removing the memory card 1 2 3 Formatting the memory card Turning the device on and off Holding the device Locking and unlocking the device Adjusting the volume Switching to silent mode Basics Indicator icons Using the touch screen Page Page Pinching Control motions Rotating the screen Picking up Holding to ear Page Page Palm motions Covering Notifications Quick setting panel Home screen Rearranging items Adding an application icon Adding an item Moving an item Setting wallpaper Using widgets Adding widgets to the Home screen Using the setting shortcut widget Locked screen Adding widgets Moving a panel Removing a panel Using applications Opening an application Opening from recently-used applications Closing an application Applications screen Rearranging applications Organising with folders Uninstalling applications Sharing applications Help Entering text Changing the keyboard type Using the Samsung keyboard Changing the keyboard layout Entering uppercase Connecting to a Wi-Fi network Turning Wi-Fi on and off Joining Wi-Fi networks Adding Wi-Fi networks Forgetting Wi-Fi networks Setting up accounts Adding accounts Removing accounts Transferring files Connecting with Samsung Kies 2 Connecting with Windows Media Player 2 Securing the device Setting a face unlock Setting a face and voice unlock Setting a pattern Setting a PIN Setting a password Unlocking the device Upgrading the device Upgrading with Samsung Kies Upgrading over the air Communication Phone Making calls Making a call Speed dial numbers Finding contacts Making an international call During a call Adding contacts Viewing call logs Fixed dialling number Call barring Receiving calls Answering a call Rejecting a call Automatically rejecting calls from unwanted numbers Missed calls Ending a call Video calls Making a video call During a video call Swapping images Contacts Managing contacts Creating a contact Editing a contact Deleting a contact Displaying contacts Moving contacts Moving contacts to Google Moving contacts to Samsung Importing and exporting contacts Favourite contacts Contact groups Adding contacts to a group Managing groups Sending a message or email to a groups members Messaging Sending scheduled messages Translating and sending messages Viewing incoming messages Listening to a voice message Email Setting up email accounts Sending scheduled messages Reading messages Google Mail Reading messages Labels Talk Public profile Adding friends Chatting with friends Switching between chats Google+ Messenger ChatON Web & network Internet Viewing webpages Opening a new page Bookmarks Chrome Viewing webpages Opening a new page Searching the web by voice Syncing with other devices Bluetooth Pairing with other Bluetooth devices Sending and receiving data Screen Mirroring Samsung Link Sending files Sharing files Playing files on a remote device Using the Group Play feature Group Play Creating a group for Group Play Joining Group Play WatchON Connecting to a TV Watching TV Setting programme reminders Media Music Playing music Setting a song as ringtone Creating playlists Camera Taking photos Taking a photo Shooting mode Panoramic photos Taking videos Taking a video Recording mode Zooming in and out Share shot Controlling the camera remotely Configuring settings for Camera Shortcuts Gallery Viewing images Zooming in and out Viewing images using the motion feature Playing videos Trimming segments of a video Editing images Modifying images Favourite images Deleting images Sharing images Setting as wallpaper Story Album Creating story albums Creating recommended albums Viewing story albums Editing images Video Playing videos Deleting videos Sharing videos Using Popup Video player YouTube Watching videos Sharing videos Uploading videos FM Radio Listening to the FM radio Scanning radio stations Adding stations to the favourites list Flipboard Application & media stores Play Store Uninstalling applications Samsung Hub Purchasing multimedia content www.samsungapps.com Managing content on the device Samsung Apps Play Music Utilities S Memo Composing memos Inserting multimedia files or a voice recording Browsing memos Viewing a memo S Planner Creating events or tasks Syncing with Google Calendar Changing calendar type Searching for events Deleting events Sharing events Dropbox Cloud Syncing with the Samsung account Backing up or restoring data Syncing with Dropbox Clock Alarm Setting alarms Stopping alarms Deleting alarms World clock Calculator S Translator Using S Translator Starting a conversation with the translator Voice Recorder Recording voice memos Playing voice memos Managing voice memos Saving files with contextual tags S Voice Google Searching the device Searching with images Search scope Google Now Voice Search My Files Viewing files Adding shortcuts to folders Downloads TripAdvisor Travel & local Maps Searching for locations Getting directions for a destination 1 2 Local Navigation Settings About Settings Connections Wi-Fi Setting Wi-Fi sleep policy Bluetooth Data usage More networks Flight mode Mobile networks Tethering and portable hotspot VPN My device Lock screen Page Display Sound Home screen mode Call Page Page Blocking mode Driving mode Safety assistance Power saving mode Accessory Accessibility Page Language and input Language Default Google voice typing Samsung keyboard Voice recogniser Voice search Text-to-speech options Pointer speed Motions and gestures Smart screen Voice control Accounts Add account Cloud Backup and reset More Location services Security findmymobile.samsung.com Application manager Battery Storage Date and time About device Troubleshooting Your device displays network or service error messages The touch screen responds slowly or improperly Your device freezes or has fatal errors Calls are being dropped Outgoing calls are not connected Incoming calls are not connected Others cannot hear you speaking on a call Page Error messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a computer A small gap appears around the outside of the device case