Troubleshooting
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The device beeps and the battery icon is empty
Your battery is low. Recharge or replace the battery to
continue using the device.
The battery does not charge properly or the device turns off
The battery terminals may be dirty. Wipe the gold-coloured
●
contacts with a clean, soft cloth and try charging the
battery again.
If the battery will no longer charge completely, dispose
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of the old battery properly and replace it with a new
battery (refer to your local regulations for proper disposal
instructions).
Your device is hot if touched
When you use applications that require more power or use
applications on your device for an extended period of time,
your device may feel hot. This is normal and should not affect
your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient memory and battery power
available to operate the camera application. If you receive
error messages when launching the camera, try the following:
Charge the battery or replace it with a battery that is fully
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charged.
Free some memory by transferring files to a computer or
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deleting files from your device.
Restart the device. If you are still having trouble with
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the camera application after trying these tips, contact a
Samsung Service Centre.