Samsung GT-N7000 Troubleshooting

Troubleshooting

170

Troubleshooting

When you turn on your device or while you are

using the device, it prompts you to enter one of the

following codes:

Code Try this to solve the problem:

Password When the device lock feature is enabled, you

must enter the password you set for the device.

PIN

When using the device for the first time or

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or

USIM card. You can disable this feature by

using the Lock SIM card menu.

PUK

Your SIM or USIM card is blocked, usually as a

result of entering your PIN incorrectly several

times. You must enter the PUK supplied by

your service provider.

PIN2

When you access a menu requiring the PIN2,

you must enter the PIN2 supplied with the SIM

or USIM card. For details, contact your service

provider.

Your device displays network or service error

messages

When you are in areas with weak signals or poor reception,

Ɣ

you may lose reception. Move to another area and try

again.

You cannot access some options without a subscription.

Ɣ

Contact your service provider for more details.

Contents

Main Using this manual Read me first Instructional icons Copyright Trademarks Page Contents Assembling ....................................................... 10 Getting started ................................................. 18 Using special features ..................................... 42 Communication ............................................... 61 Entertainment .................................................. 76 Personal information ..................................... 102 Web ................................................................. 114 Connectivity ................................................... 126 Tools ................................................................ 141 Settings ........................................................... 152 Assembling Unpack Install the SIM or USIM card and battery Page Page Charge with a travel adapter Charge with a USB cable 2 3 Insert a memory card (optional) Page Format the memory card Getting started Turn your device on and off Get to know your device Device layout Keys Indicator icons Page Use the S Pen and the touch screen Page Lock or unlock the touch screen and keys Get to know the idle screen 2 1 Add items to the idle screen Move items on the idle screen Remove items from the idle screen Use the notifications panel Add or remove panels to the idle screen 2 1 3 Access applications 2 Organise applications Page Use the task manager 1 2 1 Customise your device Set the current time and date 2 Turn on or off the touch tone Switch to Silent mode Change your ringtone Activate an animation for switching windows Select a wallpaper for the idle screen Adjust the brightness of the display Set a screen lock Set an unlock pattern Set an unlock PIN Set an unlock password Lock your SIM or USIM card Page Enter text Change the keyboard type 3 Enter text with the Swype keyboard 1 Page Enter text with the Samsung keypad Copy and paste text Page Download files from the web 1 2 Synchronise data Page Using special features Learn basic S Pen actions Learn advanced S Pen actions Back Menu Screen capture Quick memo Learn motions Shake Page Page Page Page Pen detection Handwriting Tutorial Page Page Page Page Page Page Page Use S Planner Create an event or task Page Learn voice commands Use voice commands Communication Calling 3 2 1 Use a headset Use options during a voice call Use options during a video call View and dial missed calls Use additional features Set auto rejection Use Fixed Dialling Number (FDN) mode Set call forwarding Set call barring Set call waiting 1 View call logs 2 3 Messaging Send a text message Send a multimedia message View a text or multimedia message Listen to voice mail messages Page Organise email by labels Add a label to a message Filter messages Page View an email message Talk Add friends to your friend list 5 4 3 Page Entertainment Camera 1 Capture a photo 2 Page Capture a photo with preset options Page Page Page Customise camera settings Page Record a video Page Customise camcorder settings Edit the shortcut icons 1 2 3 Videos 1 2 3 Gallery Supported file formats View a photo Play a video Photo editor 1 9 8 5 Video maker Create a video 4 3 1 Insert a drawing in a video Page Music Add music files to your device 3 1 Play music Page Create a playlist Customise music player settings Page Page Page Customise FM radio settings Personal information Find a contact Set a speed dial number Create your namecard Retrieve contacts from your social network sites Page Page S Planner Create an event or task 4 1 2 Week view 3day view Day view Agenda view Task view View events or tasks Stop an event alarm Page Create a folder View memos Edit memos Export a memo as an image file Convert a memo to text Page Web Internet 1 Browse webpages 2 Page Search for information by voice Bookmark your favourite webpages Access frequently-visited webpages or the recent history Maps Search for a location 2 1 4 4 5 4 3 2 1 6 Places 1 2 3 4 1 2 3 4 YouTube 1 2 Page Page Page Read news articles Connectivity Bluetooth 2 1 Turn on the Bluetooth wireless feature Find and pair with other Bluetooth-enabled devices Send data via the Bluetooth wireless feature Receive data using the Bluetooth wireless feature 2 3 Wi-Fi Activate the WLAN feature Find and connect to a WLAN Add a WLAN manually Page 4 5 Send data via a WLAN 1 2 Customise DLNA settings for sharing media files Page Page Share your devices mobile network via USB 1 2 3 GPS Activate location services 1 2 PC connections Page Connect as a mass storage device VPN connections Set up VPN connections 1 2 3 Connect to a private network Tools Clock 4 2 1 Page Use the desk clock Page Page Page 5 6 1 7 View a Mini diary Polaris Office Create a document 2 1 7 1 2 3 4 SIM Toolkit Page Page Settings Access the Settings menu 1 2 Wireless and network Flight mode Kies via Wi-Fi Bluetooth settings USB utilities Tethering and por table hotspot VPN settings Call Page Sound Display Power saving Location and security Page Applications Accounts and sync Motion Privacy Storage Language and keyboard Select language Select input method Swype Samsung keypad Voice input and output Voice recognition Voice recognition settings Text-to-speech settings Accessibility Dock Date and time Pen settings About phone Troubleshooting Your device displays network or service error messages The touch screen responds slowly or improperly Yo u r de v i ce fr e ez e s o r ha s f at a l e r ro r s Calls are being dropped Outgoing calls are not connected Incoming calls are not connected Others cannot hear you speaking on a call Audio quality is poor When dialling from contacts, the call is not connected The device beeps and the battery icon flashes The battery does not charge properly or the device turns off Yo u r de v i ce is h o t t o t h e t o u ch Error messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a PC Safety precautions Warning: Prevent electric shock, fire, and explosion Caution: Follow all safety warnings and regulations when using your device in restricted areas Page Proper care and use of your mobile device Keep your device dry Page Page Page Page Ensure access to emergency services Keep your personal and important data safe Do not distribute copyright-protected material Specific Absorption Rate (SAR) certification information Correct disposal of this product Correct disposal of batteries in this product Disclaimer Index Page Page Page Declaration of Conformity (R&TTE) We, Samsung Electronics GSM WCDMA Wi-Fi Mobile Phone : GT-N7000 To install Kies (PC Sync)