The device beeps and the battery icon is empty

Your battery is low. Recharge the battery to continue using the device.

The battery does not charge properly or the device turns off

If the battery will no longer charge completely, you need to replace it with a new battery. Take your device to your local Samsung Service Centre.

Your device is hot if touched

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient memory and battery power available to operate the camera application. If you receive error messages when launching the camera, try the following:

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Troubleshooting

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