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Samsung GT-S5260OKPMTL manual Outgoing calls are not connected, Incoming calls are not connected

Models: GT-S5260RWPDBT

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Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your phone is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

Audio quality is poor

•Ensure that you are not blocking the phone’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

Page 59

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Samsung GT-S5260OKPMTL manual Outgoing calls are not connected, Incoming calls are not connected, Audio quality is poor

Contents

GT-S5260P user manualRead me first Using this manualPlease keep this manual for future reference This user manual is protected under international copyright laws Instructional iconsCopyright Copyright 2011 Samsung ElectronicsTrademarks Assembling and preparing your mobile phone ContentsUsing basic functions Introducing your mobile phoneGet information or make purchases with Using advanced functionsUsing tools and applications Create new tasks TroubleshootingSafety precautions Use the stopwatchPhone layout Introducing your mobile phone“Make fake calls” “Activate and send an SOS message” IconsIcon DefinitionNetwork searching GPRS network connected EDGE network connected IconDefinition Memory card inserted New text or multimedia message New email message Battery power levelIcon DefinitionAssembling and preparing your mobile phone Install the SIM card and batteryCharge the battery Insert a memory card optional Use the touch screen Turn your phone on or off Using basic functionsAttach a hand strap optional To launch multiple applications Access menusLaunch and manage applications To use the task manager Use shortcuts panelUse widgets To set the sound profile 1. In Menu mode, select Settings → Display and light → WallpaperCustomise your phone To add new panels to the idle screen To make a call To use the speakerphone feature 2. To switch back to the earpiece, select Speaker again Use basic call functions4. Select Tap to add text Send and view messages To use the headset To send a text or multimedia message To send an email Send and view emails To view text or multimedia messages To change the text input mode Enter text To view an email Number mode Symbol mode T9 mode ABC mode To find a contact Add and find contacts To add a new contact 3. Select Create contact To record videos Use basic camera functions To capture photos To view photos To listen to the FM radio Listen to music To view videos To listen to music files Function Browse the web To browse web pages Icon To download applications from the web To bookmark your favourite web pages Use community websites Access Social HubView videos via YouTube To hold a call or retrieve a held call Using advanced functionsUse advanced call functions To view and dial missed calls To answer a second call To dial a second call Call → All calls → Auto reject To call an international number To call a contact from the phonebook To reject a call 1. In Menu mode, select Contacts → → My profile Use advanced phonebook functionsUse advanced messaging functions To create your namecard 1. In Menu mode, select Messages → → My folders → MMS cards To create a text template 1. In Menu mode, select Messages → → My folders → Templates To create a multimedia template To capture a photo in Smile shot mode Use advanced camera functions To use the instant messenger To use camera options To capture a panoramic photo Option To customise camera settings Option FunctionFunction Use advanced music functions To copy music files via Samsung Kies OptionUSB utilities → Mass storage To synchronise your phone with Windows Media Player To copy music files to a memory card 2. Select Playlists → → Create To create a playlist 1. In Menu mode, select Settings → Connectivity → Bluetooth Using tools and applicationsUse the Bluetooth wireless feature To turn on the Bluetooth wireless feature To receive data using the Bluetooth wireless feature To send data using the Bluetooth wireless feature 2. Select → Send namecard via or Send via → Bluetooth To find and connect to a WLAN Use the WLAN feature To activate the WLAN feature 1. In Menu mode, select Settings → Connectivity → Wi-Fi To send an SOS message Activate and send an SOS message To activate the SOS message To activate the mobile tracker 1. In Menu mode, select Settings → Security → Mobile trackerActivate the mobile tracker To make the fake call To activate the fake call feature Make fake calls Record and play voice memosAdd your web or email accounts Use Java-powered games and applications1. In Menu mode, select NFC 2. Select ActivationTo deactivate the NFC feature, clear the green dot next to Activation To activate or deactivate the NFC feature To write information to NFC tags To read information from an NFC tag To view the information at a later time Create a world clock Set and use alarms To set a new alarm Use the stopwatch Set a countdown timer To stop an alarm Use the calculator To change the calendar view Create new tasksCreate a text memo Manage your calendar3. Select an event to view its details To view events 1. In Menu mode, select Calendar 2. Select a date on the calendar Code TroubleshootingYour phone displays “Network search failed” or “Network error” Try this to solve the problemCalls are being dropped The touch screen responds slowly or improperlyAudio quality is poor Outgoing calls are not connectedIncoming calls are not connected Others cannot hear you speaking on a callYour phone is hot to the touch When dialling from contacts, the call is not connectedThe phone beeps and the battery icon flashes The battery does not charge properly or the phone turns offCharge the battery or replace it with a battery that is fully charged Error messages appear when launching the cameraError messages appear when launching the FM radio Error messages appear when opening music files Another Bluetooth device is not locatedYour phone freezes or has fatal errors A connection is not established when you connect the phone to a PCDo not bend or damage the power cord Safety precautionsWarning Prevent electric shock, fire, and explosion Do not use damaged power cords or plugs, or loose electrical socketsProtect the device, batteries, and chargers from damage Do not handle a damaged or leaking Lithium Ion Li-Ion batteryDo not use your device during a thunderstorm Handle and dispose of batteries and chargers with careDo not use your device near a pacemaker Turn off your device where prohibitedDo not use your device near other electronic devices Turn off the device in potentially explosive environments Turn off your device when in an aircraftUse a hands-free device Keep your device dry Proper care and use of your mobile deviceDo not store your device near magnetic fields Do not use or store your device in dusty, dirty areasDo not store your device on slopes Do not use a flash close to the eyes of people or animals Ensure maximum battery and charger lifeDo not drop your device or cause impacts to your device When speaking on the device Do not bite or suck on the device or the batteryDo not disassemble, modify, or repair your device Use caution when using the device while walking or movingProtect your hearing Do not carry your device in your back pockets or around your waistDo not use the device if the screen is cracked or broken When cleaning your deviceAvoid disturbing others when using the device in public Do not paint or put stickers on your deviceHandle SIM cards or memory cards with care Install mobile devices and equipment with cautionAllow only qualified personnel to service your device Ensure access to emergency servicesDo not distribute copyright-protected material Specific Absorption Rate SAR certification informationCorrect disposal of this product Disclaimer Correct disposal of batteries in this productPage Representative in the EU GSM WCDMA Wi-Fi Mobile Phone GT-S5260PDeclaration of Conformity R&TTE Samsung ElectronicsEnglish EU. 07/2011. Rev Printed in KoreaGH68-33979C