The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds and release. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Idle mode, open the application list and select Settings Privacy Factory data reset Reset phone

Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

110Troubleshooting

Page 110
Image 110
Samsung GT-S5839OKICOS, GT-S5839OKIDTR Touch screen responds slowly or improperly, Your device freezes or has fatal errors

GT-S5839OKIVDC, GT-S5839OKITMS, GT-S5839UWIDTM, GT-S5839OKIAMN, GT-S5839RWINRJ specifications

The Samsung GT-S5839O series, including models GT-S5839OKIVD2, GT-S5839RWIBOG, GT-S5839RWISFR, GT-S5839OKIDTR, and GT-S5839OKIDTM, represents a popular line of smartphones that combines functionality with affordability. Released during a time when smartphones were becoming increasingly ubiquitous, these devices cater to users looking for reliable performance without breaking the bank.

At the heart of the GT-S5839O series is a 1 GHz single-core processor that provides adequate power for daily tasks such as browsing, messaging, and light gaming. Coupled with the Android operating system, this smartphone offers a user-friendly interface and access to a multitude of apps via the Google Play Store.

The display on these models is a 3.5-inch TFT capacitive touchscreen, providing vibrant colors and decent viewing angles. While not as large as today’s standard, this screen size is ideal for one-handed use and easy portability. Additionally, the resolution is optimized for basic media consumption, making it a suitable choice for browsing social media or watching videos.

Camera capabilities include a 3.15 MP rear camera, allowing users to capture photos and videos with reasonable quality. The inclusion of features such as geo-tagging adds a level of convenience for photography enthusiasts. Unfortunately, these models lack a front-facing camera, which might be a drawback for those who wish to take selfies or engage in video calls.

In terms of connectivity, the GT-S5839O series supports 3G, providing a reliable internet connection for browsing and streaming. However, the absence of 4G support means that users may experience slower data speeds compared to newer devices.

Battery life is another key aspect, with a removable 1500 mAh battery that delivers a decent performance throughout the day under regular usage. This feature is particularly beneficial for users who prefer to swap out batteries rather than rely on charging.

Overall, the Samsung GT-S5839O series serves as a testament to the brand's commitment to delivering functional and accessible devices. Its core features, including the lightweight design, efficient performance, and reliable connectivity, make it suitable for first-time smartphone users or those looking for a budget-friendly option in a competitive market. While it lacks some of the advanced technologies found in contemporary smartphones, it remains a commendable choice for individuals prioritizing essential smartphone functionalities.